4,743 Reviews of Lexus of Henderson - Service Center
Service exceptional As always any visit for maintenance is excellent. Highly recommend your team. Very professional, courteous and knowledgeable. We enjoy driving our L As always any visit for maintenance is excellent. Highly recommend your team. Very professional, courteous and knowledgeable. We enjoy driving our Lexus and have never encountered any issues. More
Always is a complex word. Some would say "always" means you can count on it. Simply said, I can always depend on the best from Lexus of Henderson. is a complex word. Some would say "always" means you can count on it. Simply said, I can always depend on the best from Lexus of Henderson. More
front end alignment, Needed tire alignment, job done under warranty, loaner car supplied. Very happy with way process was handled. Service adviser ensured work done as pr Needed tire alignment, job done under warranty, loaner car supplied. Very happy with way process was handled. Service adviser ensured work done as promised. Pleased with entire process. More
Always a pleasant experience Service advisor Jay is great. No nonsense, and never pressures me into any repairs that I never came in for originally. Plus, their waiting room lou Service advisor Jay is great. No nonsense, and never pressures me into any repairs that I never came in for originally. Plus, their waiting room lounge area is great. More
Always the best! Even though David was sick this day the backup person was still great. My needs are different with my 2018 ES as I don't meet the mileage to months d Even though David was sick this day the backup person was still great. My needs are different with my 2018 ES as I don't meet the mileage to months dates. We have only driven less than 7000 miles since purchase. However, the service was excellent and I did not have to wait too long. More
Service Time Excessive Arrived 15 minutes before service appointment. Told it would be about 1 1/4 hours for service. Actual time was more than 2 1/4 hours. But, complimente Arrived 15 minutes before service appointment. Told it would be about 1 1/4 hours for service. Actual time was more than 2 1/4 hours. But, complimented on service charges for the delay. More
Check add Nitrogen in tires I arrived Thursday afternoon (about 2:30PM) I had to wait 20 min. before an advisor spoke to me I was assigned Stephen Diem, (my regular Service Manag I arrived Thursday afternoon (about 2:30PM) I had to wait 20 min. before an advisor spoke to me I was assigned Stephen Diem, (my regular Service Manager is David, who was out sick). I told Stephan that I would like to speak to Craig So Craig came to assist me and he did a great job assisting me. Beside having to wait 20 mins. to be help it was an excellent experience. More
awesome! As always tyler eishman is awesome! he is my go to customer service guy and the whole lexus team screams excellence whenever i go to service and wash As always tyler eishman is awesome! he is my go to customer service guy and the whole lexus team screams excellence whenever i go to service and wash my car.. thank you tyler, mechanics and team for a job well done! More
Great service!! Always a pleasure experience to get my car service there. The waiting room and amenities make the times seems fast and enjoyable. All in all never ha Always a pleasure experience to get my car service there. The waiting room and amenities make the times seems fast and enjoyable. All in all never had a bad experience. More
Service-5 stars; Discounts for service-0 stars Happy, as always, with Lexus service. My disappointment was that there were no discount coupons or senior discount for an oil change. I would have le Happy, as always, with Lexus service. My disappointment was that there were no discount coupons or senior discount for an oil change. I would have left a happy camper if I had received a $10 discount. More