Lexus of Henderson - Service Center

excellent The car service was completed on time while I waited in the waiting area. Excellent service. Always enjoy having my car washed afterwards. Thanks a The car service was completed on time while I waited in the waiting area. Excellent service. Always enjoy having my car washed afterwards. Thanks again for the excellent care with my Lexus! More

50 miles services David was amazing took care of me and my car his recommendation and advice was truly appreciate. I came back for 3 tires replacement and I was in a ru David was amazing took care of me and my car his recommendation and advice was truly appreciate. I came back for 3 tires replacement and I was in a rushed David settings me up with an auto loaner and got me out at no time... More

Excellent and car done on time quoted. I waited in the waiting area and was able to relax while my car was being served. Thank you and car done on time quoted. I waited in the waiting area and was able to relax while my car was being served. Thank you More

service would like to thank jay dalit again for his excellent service...pleasure to work with jay again in the future ...also would to thank andy chan..robert would like to thank jay dalit again for his excellent service...pleasure to work with jay again in the future ...also would to thank andy chan..robert mirrer and richard kaye in assisting me through the buying process More

Always the Best I will never leave Lexus because of the vehicle and the outstanding service! I have used the same service advisor since the Henderson store opened. I I will never leave Lexus because of the vehicle and the outstanding service! I have used the same service advisor since the Henderson store opened. I also always see the same salesman. Simply the best! More

Customer Service Excellent Service was done in what we least expected. Job was done superbly! Very helpful in giving us a loaner so we can be out in there in very timely manner. Service was done in what we least expected. Job was done superbly! Very helpful in giving us a loaner so we can be out in there in very timely manner. More

Absolutely the Best Services The dealership experiences are one of the reasons why I remain a “Lexus” girl. Thank you gentlemen for your professionalism. I never feel pressured to The dealership experiences are one of the reasons why I remain a “Lexus” girl. Thank you gentlemen for your professionalism. I never feel pressured to make additional purchases and I always know my vehicle is in the right hands. Thank you, Jayce, David, and the gentlemen in the front who initially greeted me. More

Meh they could do better The service center, like the showroom floor, at this dealership is really good at making you feel completely unimportant. They do a fine job servicing The service center, like the showroom floor, at this dealership is really good at making you feel completely unimportant. They do a fine job servicing the vehicle. But the customer service, aside from Jay, stinks. I’m going to insist I deal with him in the future. As a note, when I was in the market to purchase, I went to Henderson first. Despite saying I’d only buy a Lexus, the salesperson pretty much dismissed me and wouldn’t even look on the computer to see if he could find he car I wanted. He just tried to pawn old stock off on me before flirting with some girl when she came in. I went to the Las Vegas dealership and they got me the car I wanted. If it was closer I’d go there for service too. No question. More

Lack of snacks for customers That morning I was waiting for about 1 hour for a key service, the snack case was empty and no supplement while I was so hungry. That morning I was waiting for about 1 hour for a key service, the snack case was empty and no supplement while I was so hungry. More

AWESOME Experience! AWESOME - staff, service and price! Clean waiting area with snacks and complimentary access to computers. I brought the car in for routine maintenance AWESOME - staff, service and price! Clean waiting area with snacks and complimentary access to computers. I brought the car in for routine maintenance, but was happy the technician did a thorough diagnostics and check on the vehicle to resolve a couple other issues ... to keep me and my family safe! More