Lexus of Henderson - Service Center

Outstanding! First class service always. Ever since I purchased my Lexus in 2013, I have always had my car serviced here. My Service Adviser and all the associate First class service always. Ever since I purchased my Lexus in 2013, I have always had my car serviced here. My Service Adviser and all the associates at this dealership have been consistently outstanding. More

Battery replacement Dead battery. No appointment. Showed up Saturday at noon. Guys ran tests, replaced battery under warranty within a couple hours. Kept in contact with Dead battery. No appointment. Showed up Saturday at noon. Guys ran tests, replaced battery under warranty within a couple hours. Kept in contact with me via text and phone. Excellent service. More

Excellent service Jay treated me with respect and was very helpful throughout the entire process. A curtosey vehicle was provided due to the time frame the 60k service Jay treated me with respect and was very helpful throughout the entire process. A curtosey vehicle was provided due to the time frame the 60k service would take. Jay made sure to go over every detail of the service preformed and answered all questions I had about the service. Jay is the reason I will continue to return here for all of my service needs. More

45000 Service Great service center and dealership, always fast courteous and friendly. Fresh coffees and monasteries and cold bottled water. This place has never di Great service center and dealership, always fast courteous and friendly. Fresh coffees and monasteries and cold bottled water. This place has never disappointed. Car is always cleaned when finished More

Great Experience I came driving from 150 miles for an factory recommended service with no appointment. Jay Dalit the service adviser took care and even asked me if i n I came driving from 150 miles for an factory recommended service with no appointment. Jay Dalit the service adviser took care and even asked me if i needed a loaner car. The service was done in 2 hours faster than the 4 hour time frame he said it will take. Great service center and high Five to Jay More

Top notch service I would never deal with another dealership. Everything these guys do is superior to any other car company I have ever purchased a car from. I would never deal with another dealership. Everything these guys do is superior to any other car company I have ever purchased a car from. More

Courteous professional service I was greeted in a friendly professional manner as soon as my car pulled into the service department. Stephen addressed all of my concerns and had th I was greeted in a friendly professional manner as soon as my car pulled into the service department. Stephen addressed all of my concerns and had the service accomplished in less time than I expected. It was a pleasure.. More

Service review Great customer service as always! Having a loaner vehicle is a great service - a necessity for me and very much appreciated! The service department Great customer service as always! Having a loaner vehicle is a great service - a necessity for me and very much appreciated! The service department is always very accommodating with my schedule. That sums it up, so you needn’t have a twenty five word minimum to be able to submit this survey. More

Twice for same issue under 2 weeks. The first time bring the vehicle in was for the alignment and then had to bring it back a week later for the same thing. The second time being the The first time bring the vehicle in was for the alignment and then had to bring it back a week later for the same thing. The second time being there worked out better because the technician was knowledgeable and thorough. The service writer Dakota is great with customer service and does listen. Unfortunately service and sales are two separate departments with completely opposite ethical standards when it comes to doing business. More

10 star service I can't say enough about Lexus of Henderson. They went up and beyond what I could ever dream of. This was a true moment of magic. Michelle Suson an I can't say enough about Lexus of Henderson. They went up and beyond what I could ever dream of. This was a true moment of magic. Michelle Suson and Jim Stone took the time to hear me out and not give me the run around. This is way I keep coming back and keep referring people to Lexus of Herderson. More