Lexus of Henderson - Service Center

Always a pleasant experience Lexus has been taking care of me since I got my vehicle a little over a year ago. Each time I bring in my vehicle for its scheduled maintenance, I’ve Lexus has been taking care of me since I got my vehicle a little over a year ago. Each time I bring in my vehicle for its scheduled maintenance, I’ve encountered nothing but exceptional service from start to finish. More

Excellent customer service What I like about Lexus of Henderson is their excellent customer service. From the greeters to the service managers to the sales department. I would l What I like about Lexus of Henderson is their excellent customer service. From the greeters to the service managers to the sales department. I would like to recognize David Torella, every time I take my car for service, he always gives the best customer service. More

Service visit service visit for my 2017 RX was handled in a very professional and efficient manner with no delays> well done!!! Will continue to use Lexus of Hender service visit for my 2017 RX was handled in a very professional and efficient manner with no delays> well done!!! Will continue to use Lexus of Henderson for my service. More

Keyless entry fix My keyless entry wasn’t locking and unlocking my car doors. I took my car in for service and it was fixed at no charge. My keyless entry wasn’t locking and unlocking my car doors. I took my car in for service and it was fixed at no charge. More

Great customer service Tito De Leon our salesman and Tyler Heishman are very knowledgeable, dependable and professional. I hope they will always be there. Can't think of any Tito De Leon our salesman and Tyler Heishman are very knowledgeable, dependable and professional. I hope they will always be there. Can't think of any other people better than them. Keep up the Excellent work! More

Excellent customer service Jay, our customer service rep always does his best to take care of us. I am always able to easily get a loaner when my car goes in for service, and Ja Jay, our customer service rep always does his best to take care of us. I am always able to easily get a loaner when my car goes in for service, and Jay does a great job keeping me posted on what’s going on with my car. More

Great this time Been here before and wasn't impressed. So much better this time. Im glad to have given them another chance. I will be back again Been here before and wasn't impressed. So much better this time. Im glad to have given them another chance. I will be back again More

Service The staff are friendly and accommodating with quick response. The length of time of service is not too long and the ambiance of the waiting area is sa The staff are friendly and accommodating with quick response. The length of time of service is not too long and the ambiance of the waiting area is satisfying. More

a couple of hiccups but made good in the end. my first scheduled appt. was cancelled after I arrived and waited an hour because they were fully booked. my second scheduled appt. was delayed to o my first scheduled appt. was cancelled after I arrived and waited an hour because they were fully booked. my second scheduled appt. was delayed to overnight because they were fully booked. but when I arrived the next day to pick up my vehicle, Tyler gave me very special treatment that made up for the inconvenience. Hi professionalism, politeness and offers left me feeling valued as a customer More

Great Service Department The mirror our on RX 350 was askew. We had no idea what caused it move all of the way forward, making it unusable. We called Lexus of Henderson on The mirror our on RX 350 was askew. We had no idea what caused it move all of the way forward, making it unusable. We called Lexus of Henderson on Thursday night and were able to get an appointment the next morning. The greeting, customer service and information updates were outstanding. In addition our Shuttle driver was excellent! He was very friendly and a great driver. We got the vehicle back within a couple of hours. I really appreciated the car wash as well! More