4,744 Reviews of Lexus of Henderson - Service Center
Can Always Count on Exceptional Service Although I have to travel from the Northwest end of town, I truly prefer this dealership's Service Department. They always treat you with respect and Although I have to travel from the Northwest end of town, I truly prefer this dealership's Service Department. They always treat you with respect and strive to do their best to assist you. More
Tyler is the best service Manager! Thank you for replacing my tire that was under warranty so efficiently. I? was about to take a road trip when my tire pressure warning light came on a Thank you for replacing my tire that was under warranty so efficiently. I? was about to take a road trip when my tire pressure warning light came on a week after I? added air to my tires. Tyler was able to fit me in, exchanged the tire, cleaned my car, and gave me peace of mind as I? drove on the highway. More
David Torrella is the best David was excellent and even helped my wife move our child's car seat into our returned vehicle. He even remembered old issues we forgot about and go David was excellent and even helped my wife move our child's car seat into our returned vehicle. He even remembered old issues we forgot about and got them fixed. Thank you! More
A GR8 EXPERIENCE Professional, efficient and courteous are the service qualities that come to mind when I think of a proper review regarding my personal experience in Professional, efficient and courteous are the service qualities that come to mind when I think of a proper review regarding my personal experience in dealing with LEXUS of Henderson. More
Respect and informed. As usual we were treated with respect upon our arrival the Lexus facility. Our service person, Rick White was very efficient and we were advised of al As usual we were treated with respect upon our arrival the Lexus facility. Our service person, Rick White was very efficient and we were advised of all that was going to be done to our car. All our expectations were met with one exception. We requested that our car be evaluated for its worth. We were told when we picked up our car that the evaluation had been made and would be e-mailed to use. Still waiting. More
Car battery died, engine light I call my service advisor Tyler and told him my car wouldn’t start. Told him the car work fine when I went to work but when I got off it didn’t start. I call my service advisor Tyler and told him my car wouldn’t start. Told him the car work fine when I went to work but when I got off it didn’t start. I was able to get a jump from the security at work. It drove home fine. I even try turning the car on and off couple of times to make sure the car starts, and it did. The next morning tried to turn the car on but it wouldn’t start. Tyler said to bring the car in to get it check out. Come to find my battery was no good. Tyler replaced the battery. and because I had purchase the battery with them and it was still under warranty, it was replaced for free. It took them no time at all to help me replace my battery. I would definitely recommend Lexus of Henderson to my friends and family. Their services and customer service is excellent! More
Sunroof check As usual, the team at Lexus of Henderson was the best. Short wait time...friendly service with a smile. Jay always takes great care of me. lexus is lu As usual, the team at Lexus of Henderson was the best. Short wait time...friendly service with a smile. Jay always takes great care of me. lexus is lucky to have him. More
Best service anywhere. Had no appoint, but car wouldn’t start. Took it in about noon, they replaced the battery and did the service, had it ready by 4. I didn’t expect that Had no appoint, but car wouldn’t start. Took it in about noon, they replaced the battery and did the service, had it ready by 4. I didn’t expect that with a drop in. Very impressed. More
Professional, efficient, customer centric Positive experience, professional staff, kept me informed. Made my 2014 Lexus look and run like brand new! I am also pleased with the consistency of t Positive experience, professional staff, kept me informed. Made my 2014 Lexus look and run like brand new! I am also pleased with the consistency of the service dept over the years. The team really works together to make it a seamless experience fir the customer. Those pastries are killing me, though! I have to work out before my next service appointment!! More
Excellent Service Advisors are always accommodating. Excellent service. Over the last 5 years. Henderson Lexus has always exceeded my expectations, as Lexus of West Sah Advisors are always accommodating. Excellent service. Over the last 5 years. Henderson Lexus has always exceeded my expectations, as Lexus of West Sahara didn’t nearly have as good of service More