Lexus of Henderson - Service Center

Factory Oversight on New Car Quickly Repaired The team at Lexus of Henderson did a great and fast job of diagnosing the problem with my brand new ES 300h, getting a new part in, replacing the bad The team at Lexus of Henderson did a great and fast job of diagnosing the problem with my brand new ES 300h, getting a new part in, replacing the bad one, and getting me back on the road. All in less than 30 hours. They also provided me with a nice loaner car during the inconvenience. The free and tasty bagels and cookies are a really nice touch as well. More

Great service team! The team at Lexus in Henderson is always efficient and and very accommodating! Got my car back to me the same day! I’ve never had a bad experience w The team at Lexus in Henderson is always efficient and and very accommodating! Got my car back to me the same day! I’ve never had a bad experience with this dealership. Always top notch!! More

routine service My service Rep, Jay, was always helpful and cheerful. Service was quite efficient. Only two comments: The young man who greeted me needs to be a bi My service Rep, Jay, was always helpful and cheerful. Service was quite efficient. Only two comments: The young man who greeted me needs to be a bit more personable and customer friendly, and car wash needs to be more detail. The bug smears on the windshield were still there after the wash. More

Great and professional care. Received very courteous and responsive attention by Steve Diem. Best Service at Henderson Lexus in 6 years. Excellent communicator. Will ask for him Received very courteous and responsive attention by Steve Diem. Best Service at Henderson Lexus in 6 years. Excellent communicator. Will ask for him on future visits. More

Oil change 157k Excellent they always do great customer service. David Torella is very courteous and the reason I return. Very thorough and professional . Everyone Excellent they always do great customer service. David Torella is very courteous and the reason I return. Very thorough and professional . Everyone In Henderson is very nice. Won’t go anywhere else for car service More

Recent service visit My recent service visit went very nicely. I arrived slightly before my scheduled appointment time and was taken almost immediately. My car was compl My recent service visit went very nicely. I arrived slightly before my scheduled appointment time and was taken almost immediately. My car was completed within the promised timeframe, which was very appreciated! Overall, great experience with this visit. More

Wonderful Tyler was efficient and professional. He delivered the service in a timely manner. All the staff were courteous and friendly. I will surely go back th Tyler was efficient and professional. He delivered the service in a timely manner. All the staff were courteous and friendly. I will surely go back there. More

1st class service team This service team is very dedicated as always- my problem was solved within one hour and the lounge was very comfortable. I did not know how quick the This service team is very dedicated as always- my problem was solved within one hour and the lounge was very comfortable. I did not know how quick the time passed and I was on my way home 100% satisfied. More

Fast w/ great customer service I just moved to Las Vegas so this was my first time visiting this dealership. Although I live closer to the other dealership in Las Vegas, I was able I just moved to Las Vegas so this was my first time visiting this dealership. Although I live closer to the other dealership in Las Vegas, I was able to get an appointment at this dealership at the last minute. My service advisor, Tyler, was very receptive to my needs and followed up with me throughout the entire process of making repairs to my vehicle. He even did his best to give me a discount! More

Great service! David my service advisor is great, always so accommodating! We love coming for service, great coffee and bagels! Love my truck, and look forward to a David my service advisor is great, always so accommodating! We love coming for service, great coffee and bagels! Love my truck, and look forward to a new one every 4 years! More