4,745 Reviews of Lexus of Henderson - Service Center
$5 Maintenance Check Good and fast service. I have no complaints and I am one Happy customer. I will be back for my 10k service. Until next time! Good and fast service. I have no complaints and I am one Happy customer. I will be back for my 10k service. Until next time! More
Always professional and eager to help. I have always had a refreshing experience whenever service is needed. There has never been a technician or mechanic that has ever hesitated to give of I have always had a refreshing experience whenever service is needed. There has never been a technician or mechanic that has ever hesitated to give of their time. Beautiful place to wait if you so desire. One reason I have had three Lexus vehicles. Thank you. More
CarPlay Update The service dept explained what to expect during my time there. everything was smooth and quick. My time was valued. Lounge is comfortable and snacks The service dept explained what to expect during my time there. everything was smooth and quick. My time was valued. Lounge is comfortable and snacks are much appreciated. More
Regular scheduled service From the onset, I was greeted within a minute while there seemed to be plenty of cars before me. The service advisor did no up sell and did exactly wh From the onset, I was greeted within a minute while there seemed to be plenty of cars before me. The service advisor did no up sell and did exactly what he said he was going to do. I waited a hour that went by quick cause I was snacking on the goodies that were provided by the dealership More
Battery trouble They checked and took care of the problem ASAP! Jay informed me immediately what it may cost me for the battery and how Long it would take. They checked and took care of the problem ASAP! Jay informed me immediately what it may cost me for the battery and how Long it would take. More
Too early 6 month service Service itself was great and they washed the car! But they told me i was like 3 months too early for my first service! Then why did they send me a Service itself was great and they washed the car! But they told me i was like 3 months too early for my first service! Then why did they send me an email to make an appointment for my complimentary 6 month service? After getting the email I went online to get an appointment. Nothing was said that it was too early. Hopefully my 1 year complimentary service will wait until about April-May 2020. More
Best service ever The service team stepped up theirs game since my last visit. The people taking cars and getting the ball rolling are actually friendly and efficient. The service team stepped up theirs game since my last visit. The people taking cars and getting the ball rolling are actually friendly and efficient. The service people inside have always been great and helpful. Dave Torella went above and beyond with service even with some difficulties on the dealerships end. Jayce messer was awesome in closing out my service and was absolutely fabulous. Michelle is always my goto person for everything I need! Love you guys! Thanks for all you do! More
Excellent Service The service team at Lexus of Henderson is very professional. From being greeted at the service drive, loaner vehicle, and being informed of additiona The service team at Lexus of Henderson is very professional. From being greeted at the service drive, loaner vehicle, and being informed of additional recommended services. Car was completed as promised and they even delivered the vehicle to my office. I highly recommend Lexus of Henderson to service your vehicle. More
Excellent Service Appreciated professional service from arrival to pickup. The use of a loaner coupled with text communication about service progress allowed me to acco Appreciated professional service from arrival to pickup. The use of a loaner coupled with text communication about service progress allowed me to accomplish my daily activities efficiently. More
That hatch door don't work. My car needed rear hatch motor replaced. David Torrella immediately recognized this would take time and put me in a loaner. Car was fixed next day! My car needed rear hatch motor replaced. David Torrella immediately recognized this would take time and put me in a loaner. Car was fixed next day! More