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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,745 Reviews

4,745 Reviews of Lexus of Henderson - Service Center

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August 31, 2019

Quality During what seemed like a busy morning, I was received early and checked in by David Torello. His explanation of services, time, and patience was supe More

by NADINEVMPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tortello
Sep 02, 2019 -

Lexus of Henderson responded

Matt, thank you for your compliments of David's customer service and for choosing Lexus of Henderson. We're grateful for your business and look forward to seeing you again next time.

August 29, 2019

Great Service I am very with the service I receive at Henderson Lexus. Very fast and friendly..Stephen went above and beyond to make my experience here positive one More

by Kvilla1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Aug 29, 2019 -

Lexus of Henderson responded

It's our pleasure to assist you! Thank you very much for trusting the Lexus of Henderson team with your business. We are grateful to have your support.

August 29, 2019

Superior Service I set my expectations high when I schedule service. I always receive superior service and customer care at Lexus of Henderson, especially a from Tyle More

by BRENDAMCLAUGHLIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Aug 29, 2019 -

Lexus of Henderson responded

Brenda - It makes our day to hear that you can depend on the Lexus of Henderson team for excellent service, every time! Thank you very much for your continued support.

August 29, 2019

6TH MONTH SERVICE SCHEDULED APPOINTMENT ONLINE FOR 1PM ARRIVED ONE HOUR EARLY BUT WAS STILL ACCEPTED WITH COURTESY SERVICE REQUIRED 1 1/2 HOURS AND WAS TOLD UPFRONT More

by MDZUIEBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID TORRELLA
Aug 29, 2019 -

Lexus of Henderson responded

This is exactly what we love to read! Thank you so much for choosing Lexus of Henderson for all your auto service needs. We look forward to assisting you next time.

August 29, 2019

Nice Job Stephen Diem was very professional and handled my car servicing very well. He explained the details of the service and the cost. He is an asset for More

by DConway1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Aug 29, 2019 -

Lexus of Henderson responded

Thank you for your positive feedback about Stephen! We are very glad to hear that he helped ensure your service visit went smoothly. Hope to see you next time!

August 29, 2019

Great Service DAVID at Lexus of Henderson is the best👍🏻 He is a great communicator and always finds time to make sure everything is done right and in a timely man More

by KRISTINA.NAOMI.MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 30, 2019 -

Lexus of Henderson responded

Thank you so much for your kind words about David! We love that you can depend on him to take excellent care of you and your vehicle. Hope to see you next time at Lexus of Henderson!

August 28, 2019

Great visit I was met by a friendly and courteous greeter and waited about ten minutes for the service rep. He was polite, and friendly reviewing the work to be p More

by LDTLA836
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S. Diem
Aug 28, 2019 -

Lexus of Henderson responded

Thank you for your review of Lexus of Henderson! It is wonderful to read your positive feedback about your recent service appointment and we are pleased our staff provided great care while you were our guest. Hope to see you again soon!

August 28, 2019

Service I got a bolt in my tire ... lost pressure so I called a tow to remove the tire and add the spare. The next morning as soon as Lexus in Henderson opene More

by roxym85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Aug 29, 2019 -

Lexus of Henderson responded

We're always here to help and look out for our customer's safety and the longevity of their vehicles so we love seeing reviews like this. We're grateful for your business and the five-star review!

August 27, 2019

Good Service My fuel pump was faulty. I was able to get a loaner car for the week duration. Tyler texted the issue with my car and notified me when my car was read More

by gijenn74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 27, 2019 -

Lexus of Henderson responded

Thank you for coming to Lexus of Henderson for your fuel pump repair! We are happy to hear that Tyler kept you updated throughout the process. We appreciate your five stars.

August 27, 2019

Very helpful Not only did they complete the service in a timely manner; they were also able to help with other issues and questions I had with at the moment. More

by VELAZQUEZ_MANUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Aug 27, 2019 -

Lexus of Henderson responded

Thank you for the excellent review! We are delighted to hear that our team was able to complete your repairs and address all of your concerns. Please let us know if there is anything else we can assist with.

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