4,745 Reviews of Lexus of Henderson - Service Center
Quality During what seemed like a busy morning, I was received early and checked in by David Torello. His explanation of services, time, and patience was supe During what seemed like a busy morning, I was received early and checked in by David Torello. His explanation of services, time, and patience was superb as usual. This service is so much better than my Range Rover service or other device centers in town. Thank you again. Matt Jones More
Great Service I am very with the service I receive at Henderson Lexus. Very fast and friendly..Stephen went above and beyond to make my experience here positive one I am very with the service I receive at Henderson Lexus. Very fast and friendly..Stephen went above and beyond to make my experience here positive one. I was even given a loaner without having an appointment. Thank you! More
Superior Service I set my expectations high when I schedule service. I always receive superior service and customer care at Lexus of Henderson, especially a from Tyle I set my expectations high when I schedule service. I always receive superior service and customer care at Lexus of Henderson, especially a from Tyler! More
6TH MONTH SERVICE SCHEDULED APPOINTMENT ONLINE FOR 1PM ARRIVED ONE HOUR EARLY BUT WAS STILL ACCEPTED WITH COURTESY SERVICE REQUIRED 1 1/2 HOURS AND WAS TOLD UPFRONT SCHEDULED APPOINTMENT ONLINE FOR 1PM ARRIVED ONE HOUR EARLY BUT WAS STILL ACCEPTED WITH COURTESY SERVICE REQUIRED 1 1/2 HOURS AND WAS TOLD UPFRONT THAT THE DEPARTMENT WAS RATHER BUSY SERVICE COMPLETED @ 1:30pm------ALL GOOD More
Nice Job Stephen Diem was very professional and handled my car servicing very well. He explained the details of the service and the cost. He is an asset for Stephen Diem was very professional and handled my car servicing very well. He explained the details of the service and the cost. He is an asset for you. More
Great Service DAVID at Lexus of Henderson is the best👍🏻 He is a great communicator and always finds time to make sure everything is done right and in a timely man DAVID at Lexus of Henderson is the best👍🏻 He is a great communicator and always finds time to make sure everything is done right and in a timely manner More
Great visit I was met by a friendly and courteous greeter and waited about ten minutes for the service rep. He was polite, and friendly reviewing the work to be p I was met by a friendly and courteous greeter and waited about ten minutes for the service rep. He was polite, and friendly reviewing the work to be performed. The work was performed in a timely manner with no problems or concerns More
Service I got a bolt in my tire ... lost pressure so I called a tow to remove the tire and add the spare. The next morning as soon as Lexus in Henderson opene I got a bolt in my tire ... lost pressure so I called a tow to remove the tire and add the spare. The next morning as soon as Lexus in Henderson opened I took my car in for service since the tire was insured. Lexus of Henderson not only took care of the tire.. by replacing it they replaced my battery 🔋 (under warranty) because it was low. Although I didn’t have any issues with my battery, I am grateful they did to Avoiding any future issues. More
Good Service My fuel pump was faulty. I was able to get a loaner car for the week duration. Tyler texted the issue with my car and notified me when my car was read My fuel pump was faulty. I was able to get a loaner car for the week duration. Tyler texted the issue with my car and notified me when my car was ready for pick-up. More
Very helpful Not only did they complete the service in a timely manner; they were also able to help with other issues and questions I had with at the moment. Not only did they complete the service in a timely manner; they were also able to help with other issues and questions I had with at the moment. More