4,746 Reviews of Lexus of Henderson - Service Center
Fast and efficient Comfortable waiting area and very nice personnel. The entire process is quick and easy for processing your vehicle for service. And I appreciate havin Comfortable waiting area and very nice personnel. The entire process is quick and easy for processing your vehicle for service. And I appreciate having something to eat and drink while I wait, especially if I’m there very early in morning. More
28,000 mile service Good performance overall. Appreciate the cleaning of the car as part of the service. Previously, however, Lexus has filled the tank. This did not ha Good performance overall. Appreciate the cleaning of the car as part of the service. Previously, however, Lexus has filled the tank. This did not happen this time. If this is a change of policy would appreciate knowing it. More
Amazing Service....But at a Very High Price! Tyler and all other staff were very professional and friendly. Service was great and I especially appreciate getting a loaner car. Waiting room is ver Tyler and all other staff were very professional and friendly. Service was great and I especially appreciate getting a loaner car. Waiting room is very comfortable. The service and diagnosis report is accurate and comprehensive. The only reason for giving less than a 5 star rating is the price. It just seems to be way too high especially for some routine maintenance work. Tyler was kind enough to offer a 10% discount, but even with that, the cost is too high. More
Everything was great. Every employee was friendly. Service was great. Loaner car was clean and new,Tyler(Service Advisor) was friendly and knowledgeable.I am satisfied.I wi Every employee was friendly. Service was great. Loaner car was clean and new,Tyler(Service Advisor) was friendly and knowledgeable.I am satisfied.I will recommend your facility to my friends More
very happy Don't know what more to say I am very happy with the service this my 4th Rx350 i bought at this dealership. Do you think I might like the place. Don't know what more to say I am very happy with the service this my 4th Rx350 i bought at this dealership. Do you think I might like the place. More
Always a friedsly environment I am always greeted by a friendly service writer and door opened as I am escorted to the waiting room for the service consultant to discuss service re I am always greeted by a friendly service writer and door opened as I am escorted to the waiting room for the service consultant to discuss service required on my vehicle. More
One year service I am so happy with my vehicle!! t's Lexus! What rlse is there to say? There is nothing more to add! You canmot improve on perfection!!! I I am so happy with my vehicle!! t's Lexus! What rlse is there to say? There is nothing more to add! You canmot improve on perfection!!! I More
After repair, my car died again in a day. My 2019 RX 350 was dead on Sep. 1 again after a day repair from Henderson Service (Aug. 31). 2019 RX 350 had engine starting problem and the speed w My 2019 RX 350 was dead on Sep. 1 again after a day repair from Henderson Service (Aug. 31). 2019 RX 350 had engine starting problem and the speed was less than 20 mph in 215/Valler Verde but I managed to drive up to the public parking lot. It was a nightmare with 20 mph in 215 freeway. More
Amazing and quick Cozy waiting area and service was rendered very quickly. Service tech, Stephen, was amazing. I’d drive here every time I needed service if my car wa Cozy waiting area and service was rendered very quickly. Service tech, Stephen, was amazing. I’d drive here every time I needed service if my car wasn’t a lease as Henderson is quite the distance for me. More
always satisfied! :) Jay answered all of my questions and provided clear communication, as well as ensuring the service was done quickly. i love lexus and will never own a Jay answered all of my questions and provided clear communication, as well as ensuring the service was done quickly. i love lexus and will never own another make of car simply because of the service standard and care given. i dealt with Tony for years and now that he's gone Jay has been great and a pleasure to work with. More