Lexus of Henderson - Service Center

pleasure Always a pleasure doing business with Lexus of Henderson, the service crew was prompt and always friendly. I would highly recommend this service locat Always a pleasure doing business with Lexus of Henderson, the service crew was prompt and always friendly. I would highly recommend this service location to anyone. More

Regular service and new set of tires My service rep Jay is incredible. He is always proactive, and patient with my questions as I like to learn the in's and out's of my CT 200. My service rep Jay is incredible. He is always proactive, and patient with my questions as I like to learn the in's and out's of my CT 200. More

70k Maintenance Excellent Excellent Check-in was quick, shuttle service back home was immediate. They performed the 70k scheduled maintenance, replaced the passenger side driv Excellent Check-in was quick, shuttle service back home was immediate. They performed the 70k scheduled maintenance, replaced the passenger side driving headlight and installed two trunk shock absorbers in the estimated time frame. They pick up service back to the dealership. More

Great I was taken care of upon arrival by Steven and was given a loaner car (nice one) and on my way within 45 minutes with a cup of coffee. When I got bac I was taken care of upon arrival by Steven and was given a loaner car (nice one) and on my way within 45 minutes with a cup of coffee. When I got back Steve took care of my returned car and my bill. However, after I got home one of my sensors was not activated by the serviceman and I had to call Steve right back. Steve walked me through the process and I got my sensor activated within minutes. I do not understand all of the functions of this car because I only put about 5000 miles a year on the car. Overall, I was taken care by Steve and he apologized to me and thanked me for using Lexus of Henderson. That is very important to me as a customer. Great customer service. Bob More

Friendly, Easy, Professional So glad we switched to Lexus and bought our car from Lexus of Henderson. From start to finish, the entire team has made us feel welcome. We couldn't b So glad we switched to Lexus and bought our car from Lexus of Henderson. From start to finish, the entire team has made us feel welcome. We couldn't be happier. Thanks to all of you! More

Excellent Steven is a very professional employee, makes taking my car in for service a pleasure. He is very organized and friendly. You are lucky to have such a Steven is a very professional employee, makes taking my car in for service a pleasure. He is very organized and friendly. You are lucky to have such an employee. More

Dependable I will continue to have my car serviced by Lexus. David Torrella, my service consultant, takes great care of my car and me. I trust him. I will continue to have my car serviced by Lexus. David Torrella, my service consultant, takes great care of my car and me. I trust him. More

Awesome Great experience, organized and efficient. Thank you! The service department has definitely made changes for the better. I used to dread bringing my Great experience, organized and efficient. Thank you! The service department has definitely made changes for the better. I used to dread bringing my car to the shop but not anymore More

Great staff. My experience at Lexus of Henderson was great. David my advisor and Josh, the porter were very friendly and helpful. We had some good conversation whi My experience at Lexus of Henderson was great. David my advisor and Josh, the porter were very friendly and helpful. We had some good conversation while I was waiting for my car. I had a problem unrelated to my servicing. David immediately set me up for another appointment and advised me I'd be getting a loaner while they take care of my car. This is the place you want to be. More

Excellent Service! Lexus of Henderson consistently provides excellent service. I drive across town to them, rather than going to the service center much closer to my hom Lexus of Henderson consistently provides excellent service. I drive across town to them, rather than going to the service center much closer to my home, because everyone at Lexus of Henderson is exceptionally friendly and helpful. My service rep, David Torrella, has always been wonderful! More