4,746 Reviews of Lexus of Henderson - Service Center
happy customer I have never experienced the level of customer service ever that I do at Lexus of Henderson. Hands down the best ever! I dropped off my wife's car f I have never experienced the level of customer service ever that I do at Lexus of Henderson. Hands down the best ever! I dropped off my wife's car for service and a mechanical concern. The service went as planned and they checked on my concern. They even arranged for a Lyft to take me to my office while this service was performed and a Lyft to take me back to get my car once it was ready. the way they handle their customers is top notch. More
Service They couldn’t fix the small dent in the door and they couldn’t fix the chip in the bumper or apply paint to make it less noticeable They couldn’t fix the small dent in the door and they couldn’t fix the chip in the bumper or apply paint to make it less noticeable More
Awesome service Lexus of Henderson is always polite and on target with their service. Employees are always eager to be sure your stay is enjoyable and if your car nee Lexus of Henderson is always polite and on target with their service. Employees are always eager to be sure your stay is enjoyable and if your car needs longer service they make sure to get you set up with a loaner car. A special shout out to David T. Who has been my service agent for years. Jayce in customer service is good too! A shout out to the gals that answer phones for service. They are always willing to help. More
Great service Did a oil change on my Lexus rx350 2007....in and out in one hour and 10min....watched a little tv had a cup of coffee and they were calling my name.. Did a oil change on my Lexus rx350 2007....in and out in one hour and 10min....watched a little tv had a cup of coffee and they were calling my name... and a car wash.... More
Bad Battery My battery quit on me in the parking lot at COSTCO. AAA gave me a jump. Called you guys and told you I was my way over to get a replacement battery. My battery quit on me in the parking lot at COSTCO. AAA gave me a jump. Called you guys and told you I was my way over to get a replacement battery. I arrived around 5 pm and I was on my way home with a new battery around 6. Really appreciate the prompt, friendly service. Thank you! More
Great Service Happy to be a Lexus fan for many years. They always deliver great service time after time. Everything goes smoothly and they are always accomadte my n Happy to be a Lexus fan for many years. They always deliver great service time after time. Everything goes smoothly and they are always accomadte my needs. More
Battery Issue Very customer oriented, friendly, efficient & competent. My service manager, David, knows be by name & is ALWAYS helpful. On this occassion, I showed Very customer oriented, friendly, efficient & competent. My service manager, David, knows be by name & is ALWAYS helpful. On this occassion, I showed up without an appointment & was treated as noted in my beginning sentence. More
Wonderful Experience! Jay was fantastic as was the rest of your amazing team at Lexus. I felt appreciated and felt that the Lexus of Henderson team really cared about me. Jay was fantastic as was the rest of your amazing team at Lexus. I felt appreciated and felt that the Lexus of Henderson team really cared about me. More
Nice service This is the place I have been going for last 15 years. I bought two cars from this place and alway bring my cars back to this place. The are doing a g This is the place I have been going for last 15 years. I bought two cars from this place and alway bring my cars back to this place. The are doing a great job for services. More
Replace tires. Recall to replace tires. Very friendly and solicitous service department team. Nothing more to be said. Thank everyone for their assistance. Alway Recall to replace tires. Very friendly and solicitous service department team. Nothing more to be said. Thank everyone for their assistance. Always a pleasure to visit service department. More