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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,747 Reviews

4,748 Reviews of Lexus of Henderson - Service Center

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December 02, 2019

Excellent service as usual! I was at the service center, Jay is my go to service rep - He's the best! While there I ended up buying another Lexus! Upgrading my existing one. J More

by bjshoemaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay in Henderson Service
Dec 02, 2019 -

Lexus of Henderson responded

Thank you for coming to Lexus of Henderson for all your auto service needs! We are so happy that your recent experience working with Jim was such a success and that he guided you through the buying process. We look forward to seeing you for your new ride's first oil change!

December 01, 2019

Quick and easy Maintenance service was quick and effortless, and best of all, stress free! These guys are courteous, clear, and very professional! I love Lexus. Bonu More

by LMROJAS04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HRollinger
Dec 02, 2019 -

Lexus of Henderson responded

"Courteous, clear, and very professional" are all words we love to see! Thank you so much for sharing this wonderful feedback about our service and our team. We can't wait to see you next time at Lexus of Henderson!

November 28, 2019

As Expected The service department of this dealership gave me the professional, thorough, and efficient service that I expected. The final write up on the work do More

by mcmoyephy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Dec 01, 2019 -

Lexus of Henderson responded

Thank you for sharing your feedback of our Service team and department. We're grateful to have you as a customer and always appreciate your business. I'll be sure to check on the valet heaters, thank you again!

November 28, 2019

10,000 mile service Quick service, professional, and great snacks! Great service dept. Definitely will have me coming back for more vehicles in the future. Wish there was More

by MATTHEW50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Lexus of Henderson responded

Thanks so much for sharing your feedback, Matthew! We are glad to hear that you're a satisfied customer. We can't wait to work with you in the future at Lexus of Henderson!

November 26, 2019

Craig - Best Service Manager Craig have always provided my wife and I very exceptional customer service ever since I had unprofessional service at Lexus of Las Vegas. Thank you v More

by CANCER770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Lexus of Henderson responded

It's our pleasure to assist you! Thanks so much for stopping by to leave us a great review and commend Craig. We look forward to serving you and your wife for years to come.

November 25, 2019

Scheduled 5000 service Lexus makes everything easy. This is my 5th Lexus, keep going back because in part the service department. Usually in an out within an hour More

by KDAVIS246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantell Kraft
Nov 25, 2019 -

Lexus of Henderson responded

Thank you so much for being a loyal Lexus of Henderson customer! We love to hear that you can depend on our team for all your auto service needs. Have a great week!

November 25, 2019

First Class All the Way They made sure that they kept me in the loop at all times and got my permission before doing any of the work. They did the work in a timely manner. More

by THEPOOLDOCTORS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember their names - maybe Jayce?
Nov 25, 2019 -

Lexus of Henderson responded

Thank you for the review! Transparency and accountability are important values to us here at Lexus of Henderson, and we are pleased to hear that we lived up to our 5 star standard. We look forward to working with you again!

November 25, 2019

Malfunctioning Message! Following a malfunctioning messsage which showed up on my dashboard, I decided to visit the dealership in Henderson. I was greeted and been taking ca More

by CLAEYSBERNARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately, do not remind the name.
Nov 25, 2019 -

Lexus of Henderson responded

It's great to hear that your car is running smoothly after your visit with us at Lexus of Henderson! Thanks so much for trusting us with your vehicle. We are so glad that you're happy.

November 24, 2019

A great service team I have been coming to this location for a regular maintenance ever since I purchased my car. The service team has been great. Tyler and Stephen who ha More

by TARO07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Nov 25, 2019 -

Lexus of Henderson responded

Thank you so much for being a loyal Lexus of Henderson customer! We are so glad that you can depend on Tyler, Stephen, and our Service Team to keep you safe out on the roads. Have a wonderful week!

November 24, 2019

I love this place The entire service staff is beyond amazing. Thank you Jay D for everything and always taking care of my car. This is why I love Lexus, they go above More

by SANDRA_R4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Nov 25, 2019 -

Lexus of Henderson responded

We love having you as a Lexus of Henderson customer, Sandra! Thank you for the rave review of Jay and our Service Team. We are grateful for your support.

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