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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,748 Reviews

4,748 Reviews of Lexus of Henderson - Service Center

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December 16, 2019

Always great service always great service fast quick and efficient I’m always in and out with no issues. Drake waiting area with lots of condiments and drinks. More

by mitchell22811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
j dalit
Dec 16, 2019 -

Lexus of Henderson responded

Mitchell - It's important to us that our customers can enjoy our facilities while their car is getting serviced. Thank you so much for leaving us a review! We hope to see you next time at Lexus of Henderson.

December 14, 2019

Professional, courteous, and best of all, fast! Steve said my appointment was lost due to a computer glitch but attended to the appointment immediately. He was fast and courteous and there was no d More

by WARRENMCGOURTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve
Dec 16, 2019 -

Lexus of Henderson responded

Thank you for the 5 star review! We are so pleased to hear that we were able to help you out despite the computer glitch. Providing our customers with friendly and accomodating service is always the goal here at Lexus of Henderson, and we are proud to know that we lived up to our values. Steve is great, and we will be sure to let him know that you appreciate his help. We are looking forward to seeing you again!

December 12, 2019

Nice experience - will return for next service Vehicle was returned exactly at the time estimated. Very friendly service manager that listens first and speaks second. No extras or "discoveries" sud More

by Raybabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay dalit
Dec 12, 2019 -

Lexus of Henderson responded

What wonderful feedback! It's great to hear that your service visit went smoothly and that you were back on the road in a timely manner. Thank you for coming to Lexus of Henderson!

December 12, 2019

Service is awesome Stephen the service adviser goes above and beyond, he was able to get me a same day oil change and get me a ride to and from the dealership. That kin More

by RANDY_BURK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen in service
Dec 12, 2019 -

Lexus of Henderson responded

Thank you for the rave review of Stephen! It means a lot that you would say he went above and beyond. All of us at Lexus of Henderson appreciate your kind words!

December 10, 2019

20,000 mile oil change Everything went smooth, everyone at Lexus was very helpful and knowledgeable. From the time I made appointment until work was completed every thing wa More

by BTUOMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 10, 2019 -

Lexus of Henderson responded

Thank you for the review! We are so pleased to hear that we provided exceptional service. Nothing makes us happier here at Lexus of Henderson than hearing when we live up to our values! We are looking forward to working with you again.

December 05, 2019

Service Recall/Repair Jay Dalit was fantastic. He was very personable and explained the repair that our vehicle needed in a comprehensive way. He gave us an approximate tim More

by DAVIDFMORONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Dec 05, 2019 -

Lexus of Henderson responded

Thank you for the 5 stars, David! We couldn't be more pleased to hear that you had an outstanding experience working with us here at Lexus of Henderson. Jay is fantastic, and we will be sure to let him know that you enjoyed working with him. We are looking forward to seeing you again!

December 05, 2019

Always great service. Always a pleasure to visit. We were taken care of and it's so nice to have a loaner so we don't miss much work. We're just needed a software update. More

by EMBROIDERYSTUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Lexus of Henderson responded

Thank you for the review! The team here at Lexus of Henderson is so proud that we earned your business. We are looking forward to working with you again!

December 03, 2019

Service at Lexus Awesome service! Everyone is always nice and welcoming. Everything is explain clearly so you don’t feel like you’re over paying for anything. Best ser More

by KLUONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Dec 03, 2019 -

Lexus of Henderson responded

Thank you for the review! All of us here at Lexus of Henderson are so proud to hear you say that we provide the best service in town. We look forward to working with you again!

December 03, 2019

Quick &Easy My appointment was at 2:10 and I was out the door by 3:00. My car was washed and ready. Eveywas nice and helpful More

by PATRICIAISREAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Dec 03, 2019 -

Lexus of Henderson responded

Perfect! Thank you so much, Patricia. We look forward to your next visit with us at Lexus of Henderson.

December 03, 2019

Customer Service is always A+ Lexus is always quick, efficient and really go the extra mile in regards to the care they give not only to your vehicle but to the customer itself. I More

by LOCAW8TA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Dec 03, 2019 -

Lexus of Henderson responded

This review means a lot to all of us here at Lexus of Henderson, thank you! Providing quick and efficient service is always the goal for us, and we are so pleased to hear you say that we go the extra mile for our customers. Jay is fantastic, and we will certainly let him know that you appreciate his help. We are looking forward to working with you again!

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