4,748 Reviews of Lexus of Henderson - Service Center
Exceptional Service with David Thank your David for always taking care of all my Lexus’s! I am always confident bringing in my cars for service when David is helping me. Always outs Thank your David for always taking care of all my Lexus’s! I am always confident bringing in my cars for service when David is helping me. Always outstanding! More
Steering wheel service The friendliness and professionalism of everyone I encountered at Lexus of Henderson was exceptional. Want to thank Tyler and Craig again for outstand The friendliness and professionalism of everyone I encountered at Lexus of Henderson was exceptional. Want to thank Tyler and Craig again for outstanding service and wish everyone there a Merry Christmas and Happy New Year! More
David T. Is always very professional and courteous in dealing with us, explains in details the service that was done . Very efficient and accommodating to our Is always very professional and courteous in dealing with us, explains in details the service that was done . Very efficient and accommodating to our needs, he returns my calls in a timely manner. He’s been my service manager for a long time Thank you More
Not satisfied Service department could not access sales agreement for updating navigation and charged us instead. Each service visit seems to have problems, especi Service department could not access sales agreement for updating navigation and charged us instead. Each service visit seems to have problems, especially meeting commitments. Previous windshield repair took extra day requiring overnight stay. We are owed refunds based on We Owe agreement plus extra warranty plan that should have covered windshield on RX 350. More
Maintenance Lexus of Henderson dealership always take good care of me whenever I get my car serviced. I always have Stephen Diem as my advisor and he goes above a Lexus of Henderson dealership always take good care of me whenever I get my car serviced. I always have Stephen Diem as my advisor and he goes above and beyond to make sure I get what I need for my Lexus. I appreciate his generosity and his kindness. More
They're always so good to me ! As an older woman, I always feel comfortable with the personnel at Lexus of Henderson. From the young man who checks my car in to the consultation wit As an older woman, I always feel comfortable with the personnel at Lexus of Henderson. From the young man who checks my car in to the consultation with my service manager, Jay Dalit, I'm made to feel important and taken care of. Jay explains all aspects of the service and anticipates my concerns. Keep up the good work, Guys. More
Great service Lexus of Henderson has great customer service. They always make sure all of my questions are answered. I feel they are honest and that means a lot to Lexus of Henderson has great customer service. They always make sure all of my questions are answered. I feel they are honest and that means a lot to me! More
Service to have battery replaced Service consultant Stephen Diem provided excellent customer service and got my battery replaced and me back on the road in a matter of hours. I'm espe Service consultant Stephen Diem provided excellent customer service and got my battery replaced and me back on the road in a matter of hours. I'm especially grateful to him and the service department and dealership for helping me because this service was not planned - my battery failed abruptly with little to no warning. More
Service was handled and completed in a professional manner I required a technician to replace my headlight on my IS 350 which was blinding on coming drivers. I had not made an appointment and came in early the I required a technician to replace my headlight on my IS 350 which was blinding on coming drivers. I had not made an appointment and came in early the next morning and met wit Jay Dault the service manager. He understood my problem and expedited my repair and replacement of a new light bulb and adjustment. Jay was very professional and I was completely satisfied with the quality of service. I would strongly recommend Lexus of Henderson for auto services. Thanks Jay for your help and attention to customer requirements. Barry More
great service David was great he also arranged for someone to drop my grandson and I off to get a bite to eat and to pick us up David was great he also arranged for someone to drop my grandson and I off to get a bite to eat and to pick us up More