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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,748 Reviews

4,748 Reviews of Lexus of Henderson - Service Center

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January 04, 2020

No appt?? I schedule my appt online. I recurved two text messages and an email reminder. When I arrived, I was told I didn’t have an appt. Jay found me a loaner More

by LBANDR4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Jan 06, 2020 -

Lexus of Henderson responded

We apologize for the confusion but thank you for your patience! We are glad Jay could set you up with a loaner and take care of the situation appropriately. Thank you for the review!

January 03, 2020

Professional David and Jhase were all about customer service. Thank you for keeping my 2015 RX running at maximum efficiency. We will be back! ✝️🤓🇺🇸yes yes More

by JZSHAMBRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Terella
Jan 03, 2020 -

Lexus of Henderson responded

Thank you for the kind review! It is our pleasure to keep your 2015 Lexus RX running here at Lexus of Henderson. We look forward to your next visit!

January 03, 2020

Excellent Took my car in to get hood artists replaced and they finished in half an hour. They were able to let me use a courtesy vehicle to get my daily errands More

by PONDAHARNCHRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Jan 03, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are happy to hear that we provided quick and friendly service here at Lexus of Henderson. We look forward to your next visit!

January 02, 2020

Excellent customer service and work on Lexus Got my 50,000 mile service and help with my blue tooth system by Michael, a very smart and tech savvy young man. Always get great service at Henderson More

by AZLIZARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler H & Michael
Jan 02, 2020 -

Lexus of Henderson responded

It means a lot to hear that you've received consistently great service from our team at Lexus of Henderson! We are so glad that you enjoy working with us as much as we enjoy working with you. Thank you very much!

January 02, 2020

Easy and pleasant Very professional and knowledgeable staff. Additional work was required for the car, and a loaner was given so I would not have to wait long. I appr More

by PMANALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jan 02, 2020 -

Lexus of Henderson responded

Thank you for trusting us with your vehicle! We are delighted to hear that our team could address your repairs and get you back on the road in time for the holiday. Have a wonderful day!

December 31, 2019

Always great service Communication is great, they do exactly what they say. And if something takes too long, they will let you know and reschedule if you don't wish to wa More

by kguralnik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David T
Dec 31, 2019 -

Lexus of Henderson responded

Thank you so much for being a loyal Lexus of Henderson customer! It means a lot that you can trust our team to provide communicative service and to keep you safe out on the road. Happy New Year!

December 30, 2019

Service Excellence The Service Department at Lexus of Henderson always exceeds my expectation of fine service from a Lexus dealership. This is why I remain a "regular" c More

by ABSARG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Dec 30, 2019 -

Lexus of Henderson responded

We are so grateful to have you as a regular customer here at Lexus of Henderson! It means a lot to know that we consistently exceed your expectations. We look forward to working with you for years to come!

December 28, 2019

Lexus Rocks Very knowledgeable and friendly. Fast expert service. The car was done when they said it would be done. We drive all the way to Henderson because we f More

by JPEND3289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Lexus of Henderson responded

Thank you for making the trip to have your car serviced with us at Lexus of Henderson! We are committed to developing longterm relationships with our customers and we hope to have the opportunity to work with you again soon!

December 25, 2019

Oil leak It was done under warranty, when I ask David a loaner car I did not have problem what so ever. He was very professional to talk to. More

by marc_baraoidan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David torella
Dec 26, 2019 -

Lexus of Henderson responded

Thank you for the 5-star review! We are happy to hear that David and our service team at Lexus of Henderson were able to help you out. We will be sure to let David know that you appreciate him!

December 23, 2019

80,000 mile service David took excellent care of me. I had a loaner car as promised and he kept me appraised of the work being done and that needed to be done. More

by LYNNANDPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Dec 23, 2019 -

Lexus of Henderson responded

Thank you so much for the 5-star review! We are very happy to hear you had a good experience working with David. Thank you for choosing Lexus of Henderson!

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