Lexus of Henderson - Service Center

As always, David and team did an outstanding job!! David is the reason I stay with Lexus Brand! He is the best Service employee I have ever worked with! All the employees are wonderful! is the reason I stay with Lexus Brand! He is the best Service employee I have ever worked with! All the employees are wonderful! More

Great service as usual! Providing a loaner made my day so much more productive. Tyler was the best, knew how to handle all the details! so much more productive. Tyler was the best, knew how to handle all the details! More

Jay Dalit and the technician kept me up to date and informed on the status of my vehicle. They explained exactly what they found during the diagnosis and what my options were. informed on the status of my vehicle. They explained exactly what they found during the diagnosis and what my options were. More

Fix Recall issue and fix the Bluetooth for phone The fixed our problem and showed me how to use the Scout app for navigation. The front window was left dirty after the car had been cleaned. The fixed our problem and showed me how to use the Scout app for navigation. The front window was left dirty after the car had been cleaned. More

very very bad not expecting worst like this very bad experience, charge me extra money and kept my car for 3 weeks and one after another problem not in my knowlegge, went to just see my key is very bad experience, charge me extra money and kept my car for 3 weeks and one after another problem not in my knowlegge, went to just see my key is not working right ,small problem and it becomes big peoblem it is a brand new car from show room from lexus of lasvegas ,onley 31000 milage 3 years new car and they charge me 900.oo dollars for no reason and it was like night maere it all started ater they did the 30.000 milage service ,i already paid 800 for service and then extra and not given my car and finally he asked me 1200 more i said i dont want any service give my car then they fixed it and i took my car back but still not fixed right now window glass is not working and i dont want to take there i dont know what they r going to do now ,i never took my car anywhere except this location even for oil change More

Customer Service Steve Diem was very nice and helpful to us thanks. It says 25 word minimum so consider this to be filler to meet that minimum. Steve Diem was very nice and helpful to us thanks. It says 25 word minimum so consider this to be filler to meet that minimum. More

Friendly and Professional Staff! They took great care of my vehicle and me. I appreciate the attention to detail. Service was quick, efficient and the service department promptly got me back on the road. M my vehicle and me. I appreciate the attention to detail. Service was quick, efficient and the service department promptly got me back on the road. Mr. Diem explained my service appointment and future service needs. More

5k complimentary chekup Service check was OK. WiFi has not worked since initial delevery of vehicle. Tech indicated that it was a Verison issue, Verison says it is a Lexus Service check was OK. WiFi has not worked since initial delevery of vehicle. Tech indicated that it was a Verison issue, Verison says it is a Lexus issue. Also, service documentation identifies me as "John Michael Wilbur Garrisonl" All the other data identifies me correctly as Michael Wilbur Garrison. I contacted the service consultant, Tyler Heishman and he said he would correct the error. Since the service I have been receiving emails from Lexus Financial Service asking me to register. Since I own the vehicle I have no need of the financial service. My guess is that this is do to the name error since the emails from Financial services are addressed to "John Michael". Next service I will be sure to check the documentation more carefully. More

Quick service Took my car in for routine maintenance for an oil change and they took car of everything very quickly. The waiting room is nice it’s got phone charger Took my car in for routine maintenance for an oil change and they took car of everything very quickly. The waiting room is nice it’s got phone chargers, snacks and drinks. The staff was friendly and took care of everything I needed More

Fast service I arrived at scheduled time and was done in about an hour to hour and a half. Everything was good. Will be back in about 6 months or so. I arrived at scheduled time and was done in about an hour to hour and a half. Everything was good. Will be back in about 6 months or so. More