4,752 Reviews of Lexus of Henderson - Service Center
Awesome service! The staff are professional, courteous and best in the business! The were flexible to accommodate my schedule and always answering all my questions! and best in the business! The were flexible to accommodate my schedule and always answering all my questions! More
Service appointment I made the request for service of my car tire and I got the appointment the same day. It's a great comfort and I was very happy indeed. I made the request for service of my car tire and I got the appointment the same day. It's a great comfort and I was very happy indeed. More
90K Mile Service; Final Warranty Inspection I went into the dealership to have the regular 90K maintenance done along with a final inspection since my L-Certified warranty is expiring. As alway I went into the dealership to have the regular 90K maintenance done along with a final inspection since my L-Certified warranty is expiring. As always, I found the service department to be thorough and professional regarding communication, expectations of completion time, and of course, providing me with a loaner vehicle while my car was being serviced. I highly recommend Lexus of Henderson for all of your Lexus needs. More
I love Lexus of Henderson and David Torrella. He is by far the best service advisor I’ve had at any dealership. He is always helpful, accommodating and courteous. He is a true professional. Thank you Davi far the best service advisor I’ve had at any dealership. He is always helpful, accommodating and courteous. He is a true professional. Thank you David! More
Great place. Always treated like I’m the only customer. Did not gave to wait long. I was given a loaner car that was just like my car. No complaints. Did not gave to wait long. I was given a loaner car that was just like my car. No complaints. More
ES 350 So great to experience outstanding customer service. Unfortunately very rare here in most LV business. Thank you! We’ll drive a Lexus forever. GLS So great to experience outstanding customer service. Unfortunately very rare here in most LV business. Thank you! We’ll drive a Lexus forever. GLS and SAM More
From the moment you inquire and set up an appointment they make you feel valued as a customer, a lot of times you would get opinions for frustrating situations but if thinking about realize it's a person they make you feel valued as a customer, a lot of times you would get opinions for frustrating situations but if thinking about realize it's a personal opinion of the people that helped, not the whole personnel, and in this opportunity I found nothing but people that genuinely try and did their best to provide 100% satisfaction with this visit, they achieved! Thanks Tyler H. and the crew behind him, professional and knowledgeable but the most important, honest, explained what was done to the vehicle and the findings in terms I could understand. Thanks and keep up the great work! More
The service on the NX300 was done in two days and the steering wheel is now centered it rides like a charm great work team. steering wheel is now centered it rides like a charm great work team. More
I have always been treated very well at this dealership, and will definitely purchase my next vehicle here. Everyone I have been in contact with has been very helpful. and will definitely purchase my next vehicle here. Everyone I have been in contact with has been very helpful. More