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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,624 Reviews

4,624 Reviews of Lexus of Henderson - Service Center

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October 13, 2024

Great experience and competent help. Was a little disappointed they washed my car though I requested it not be washed. Prior it was only hand washed so disappointing that it’s now been t More

by Adamc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2024

They were able to fix my backseat air conditioning problem and offered me a loaner vehicle. I truly appreciate the loaner car so I could complete my work obligations without interruptions. More

by llrino1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen service manager
October 12, 2024

David was very nice. Everything went very smoothly. When I picked up my car it was ready for me with no wait. Mats were covered and kept clean. I would recommend Lexis o More

by Mary Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Very attentive and professional although they take an enormous amount of time to do something simple as its to check tires pressure and fix a puncture. Maybe they need more workers? Service people howev More

by kenwisnoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2024

Great expierience from the greeter all the way up from Tito Sam and Mr. Lentz. More

by leeda-1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam
October 12, 2024

Dom and Stephen were very helpful and professional in documenting what needed to be serviced, and the greeter was efficient and friendly. Service was provided as stated, and the car was washed. Great j More

by CHARLES.CWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan Diem
October 11, 2024

Customer service from Mr Tito, was amazing. He went above and beyond for me. I went in for an oil change and leave out with a new vehicle 🚗 that’s what I call great 👍 service!! I had no plans More

by shannywatk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
October 11, 2024

I really liked the service and the way I could interact with the staff involved. Awesome More

by kjjancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

Nice experience. I was taken care of well. I would go back and use them again More

by Bruce Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Tran and Siri in finance
October 11, 2024

I had an outstanding experience at the Lexus dealership, thanks to my incredible service advisor, David. He was attentive, professional, and made sure every detail of my service was handled perfectly. David More

by Nat2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torrella
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