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4,752 Reviews of Lexus of Henderson - Service Center
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March 13, 2020
Lexus never disappoints. One of the reasons I always purchase Lexus is the amazing customer service that is provided not to mention the awesome vehicles. My only complaint is I wish the mirrors had a purchase Lexus is the amazing customer service that is provided not to mention the awesome vehicles. My only complaint is I wish the mirrors had automatic fold-inwhen the car is shut off. More
by DADALTON
Verified CustomerEmployees Worked With
March 13, 2020
Awesome. Even though I had to bring my vehicle back because they could not fix it correctly the fist time, I appreciate that they were able to fix it! I do wis Even though I had to bring my vehicle back because they could not fix it correctly the fist time, I appreciate that they were able to fix it! I do wish they would have called me with an update instead of me having to follow up. But again, just happy with the service and professionalism. More
by LVBLONDE
Employees Worked With
David in Service
March 12, 2020
This is the fourth attempt to satisfy the criteria. As I complete the survey and submit the survey, something else is asked for that I don't know and the survey is lost. Once more the servicing experience complete the survey and submit the survey, something else is asked for that I don't know and the survey is lost. Once more the servicing experience went well My service advisor, Tyler was very professional and answered all my questions. The visit was very satisfying. More
by MAXLV
Employees Worked With
Tyler
March 11, 2020
Yes ..... I enjoyed the 1st car I purchased with you guys 2016, always a pleasant experience and look forward to doing more business in the future! 2016, always a pleasant experience and look forward to doing more business in the future! More
by RACHELLESEAMAN
March 11, 2020
David was fabulous!! So nice & attentive. He was willing to take time and help me even without an appt. I would definitely be back when & if I need repairs. Thank you. willing to take time and help me even without an appt. I would definitely be back when & if I need repairs. Thank you. More
by JOSEPHINE1008
Employees Worked With
David
March 11, 2020
Efficient Every time I've brought my car in for service, they've been quick and efficient.Very professional staff as well. I highly recommend them to anyone who Every time I've brought my car in for service, they've been quick and efficient.Very professional staff as well. I highly recommend them to anyone who needs their Lexus serviced. More
by DIANDRA
Employees Worked With
Stephen Diem
March 11, 2020
Although the staff was friendly, the wait for my oil change was substantial. Also, when getting my car back, my usual expectation of Lexus IS a clean car, both inside and out. This was not the case. Wi change was substantial. Also, when getting my car back, my usual expectation of Lexus IS a clean car, both inside and out. This was not the case. With what they charge for an oil change, my expectations were not met. More
by Rjsmile24
Employees Worked With
March 10, 2020
Excellent Tyler, my service manager, is the best of his kind I’ve ever had. He is friendly, professional, and thorough. The vehicle was ready when promised and Tyler, my service manager, is the best of his kind I’ve ever had. He is friendly, professional, and thorough. The vehicle was ready when promised and the work performed was explained in the details tailored to me. More
by SCW757
Employees Worked With
Tyler Heishman
March 10, 2020
Efficient Service Very courteous and prompt. Quality of work has always been excellent. Would be nicer if a loaner car can be arranged as part of the appointment. Very courteous and prompt. Quality of work has always been excellent. Would be nicer if a loaner car can be arranged as part of the appointment. More
by BILLCHENYS
Employees Worked With
Chantelle Kraft
March 08, 2020
I moved from Memphis TN and I worried I will miss the Lexus service there. Now, I am so relaxed. The service at Henderson is awesome. . I have 5 new Lexus since 2001. The best than any luxurious cars an Lexus service there. Now, I am so relaxed. The service at Henderson is awesome. . I have 5 new Lexus since 2001. The best than any luxurious cars and dealer services. Thanks More
by SUSANWANG
Employees Worked With
David T and few other advisers
