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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,752 Reviews

4,752 Reviews of Lexus of Henderson - Service Center

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March 26, 2020

Very polite. Nice environment that makes the wait, longer than expected, nice. The service representative was very professional. The car was washed. Communication More

by LESO5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2020 -

Lexus of Henderson responded

Thank you for the review! We are happy to hear that our team provided the excellent service that we strive for at Lexus of Henderson. We look forward to your next visit!

March 26, 2020

Excellent service, and on time. Thank you to David and staff for taking care of my me and my car. Stay safe and thank you. More

by VIAN.DAWOOD
Recommend Dealer
Yes
Employees Worked With
David
Mar 27, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review Lexus of Henderson!

March 25, 2020

Great Customer Service I have always been pleased with the service I receive. However, Jay Dalit ‘s professionalism and ability to get to the bottom of the situation quickl More

by SPECIAL888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Mar 25, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We are grateful to have you as a customer here at Lexus of Henderson, and it means a lot to know that you enjoy working with Jay and our team. We look forward to working with you for years to come!

March 25, 2020

It was great working with Tyler in the service department, he did everything he could for me! Service was fast and friendly! Highly recommend them! More

by Mastabladez
Recommend Dealer
Yes
Employees Worked With
Tyler
Mar 25, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! We couldn't be happier to hear that Tyler provided the exceptional service that we strive for at Lexus of Henderson. We hope to see you again sometime!

March 22, 2020

90,000 mile service check. Another service check with no surprises and no complaints. Employees were professional. This time I needed a loner car which was provided. I had sp More

by JRRA320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember their names.
Mar 23, 2020 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson a review! We're glad to hear that our team took care of everything and got you back on the road safely. See you next time!

March 21, 2020

Jay always furs a great jobThe person who took my Jay always furs a great job The person who took my reservation made a mistake on the day of reservation but they were still able to accommodate me More

by mphalen
Recommend Dealer
Yes
Employees Worked With
Jay
Mar 23, 2020 -

Lexus of Henderson responded

Thank you for sharing this feedback. We are glad that you can depend on Jay to take great care of you and your vehicle. Safe driving! - Lexus of Henderson team

March 20, 2020

Service department always delivers. Jay does a great job! Listened to my issues; engaged with the technicians; kept me informed on progress or additional issues. What more could a customer ask for? Thanks muc More

by SWEENEY5126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit
Mar 20, 2020 -

Lexus of Henderson responded

Thank you for the review! We are happy to hear that you had a good experience working with our team at Lexus of Henderson. We hope to see you again sometime!

March 15, 2020

active listening Mr Kelly actually listened to my concerns and exuded quiet confidence in his ability to address the questions I posed. I appreciate his calm demeanor More

by APEJR5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Lexus of Henderson responded

We appreciate you taking the time to review us. At Lexus of Henderson, it is our goal to ensure 100% customer satisfaction for our guests. We are glad to know that came true for you!

March 15, 2020

I always feel like I’m VIP when I go regardless of the reason. Very communicative and makes the experience hassle free. I love my dealership. More

by Marcie702
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen and David in Service
Mar 16, 2020 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson a review! It made our day to hear that our team took such great care of you. We love having you as a customer! See you next time!

March 14, 2020

Everything was awesome, everything was up front and all the work on the car was on point. Thank you for the awesome experience and we will always bring our car back here. More

by DUMAS976
Recommend Dealer
Yes
Employees Worked With
Chantelle Kraft
Mar 15, 2020 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson a five-star review! We look forward to taking care of you at your next visit with us!

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