4,752 Reviews of Lexus of Henderson - Service Center
Very polite. Nice environment that makes the wait, longer than expected, nice. The service representative was very professional. The car was washed. Communication Nice environment that makes the wait, longer than expected, nice. The service representative was very professional. The car was washed. Communication and confirmation via text was very helpful and welcome. More
Great Customer Service I have always been pleased with the service I receive. However, Jay Dalit ‘s professionalism and ability to get to the bottom of the situation quickl I have always been pleased with the service I receive. However, Jay Dalit ‘s professionalism and ability to get to the bottom of the situation quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Lexus for years to come. More
It was great working with Tyler in the service department, he did everything he could for me! Service was fast and friendly! Highly recommend them! department, he did everything he could for me! Service was fast and friendly! Highly recommend them! More
90,000 mile service check. Another service check with no surprises and no complaints. Employees were professional. This time I needed a loner car which was provided. I had sp Another service check with no surprises and no complaints. Employees were professional. This time I needed a loner car which was provided. I had special concern about a tire and questions were answered. More
Jay always furs a great jobThe person who took my Jay always furs a great job The person who took my reservation made a mistake on the day of reservation but they were still able to accommodate me Jay always furs a great job The person who took my reservation made a mistake on the day of reservation but they were still able to accommodate me More
Service department always delivers. Jay does a great job! Listened to my issues; engaged with the technicians; kept me informed on progress or additional issues. What more could a customer ask for? Thanks muc Listened to my issues; engaged with the technicians; kept me informed on progress or additional issues. What more could a customer ask for? Thanks much! More
active listening Mr Kelly actually listened to my concerns and exuded quiet confidence in his ability to address the questions I posed. I appreciate his calm demeanor Mr Kelly actually listened to my concerns and exuded quiet confidence in his ability to address the questions I posed. I appreciate his calm demeanor and professional approach without frenetic exaggeration. Craig delivered on my expectations as to what a 5 star dealer should be. More
I always feel like I’m VIP when I go regardless of the reason. Very communicative and makes the experience hassle free. I love my dealership. reason. Very communicative and makes the experience hassle free. I love my dealership. More
Everything was awesome, everything was up front and all the work on the car was on point. Thank you for the awesome experience and we will always bring our car back here. the work on the car was on point. Thank you for the awesome experience and we will always bring our car back here. More