Lexus of Henderson - Service Center

115,000 Vehicle Service for GS The level of professionalism from the moment you arrived, till you check out is outstanding. The GS sedan is our first vehicle from Lexus, we have pur The level of professionalism from the moment you arrived, till you check out is outstanding. The GS sedan is our first vehicle from Lexus, we have purchased a second one, and entertaining the idea of a third vehicle. You’re Service Department is the only Department to service our vehicles. We thoroughly enjoy the VIP experience each time we have our vehicles serviced. Keep up the great work....thank you, Peter Boffelli More

All are attentive and courteous from start to finish. I have never experienced an issue with any of the staff at henderson of las vegas service. have never experienced an issue with any of the staff at henderson of las vegas service. More

We had a problem with the A/C not working. We had no problem getting an appointment the next morning. Stephen was there to greet us and took very good care of us. It turned out to be something simple. W problem getting an appointment the next morning. Stephen was there to greet us and took very good care of us. It turned out to be something simple. We were showed and explained that the A/C button was off in the Climate menu. Thank you Stephen for your help and patience in this matter. It turned out really well. We could not have done it without you. More

Outstanding service as always. Service advisor David P Torrella has always and continues to provide excellent customer service. My wife's 2011 450h has been service at this dealersh Service advisor David P Torrella has always and continues to provide excellent customer service. My wife's 2011 450h has been service at this dealership since we purchased it. More

Always super friendly and professional. Great at communicating throughout the service process. They were able to provide me a loaner and finished my car faster than expected. communicating throughout the service process. They were able to provide me a loaner and finished my car faster than expected. More

Awesome as always! Friendly and professional. I alway appreciate as well that they treat you as if you are the only customer, meaning they treated great. appreciate as well that they treat you as if you are the only customer, meaning they treated great. More

Dealership is clean and keeping social distance. Doing the best they can in this trying time. Appreciate being able to speak directly with shop foreman and negiotiate next steps. the best they can in this trying time. Appreciate being able to speak directly with shop foreman and negiotiate next steps. More

Service was quick, everything was easily explained. Social guidelines were in place. I appreciate that after my oil change was done and after inspection of the car I am going to need tires and I apprec Social guidelines were in place. I appreciate that after my oil change was done and after inspection of the car I am going to need tires and I appreciate that information. More

The staff was professional and thoughtful, and communicated clearly. I also sincerely appreciate the service department’s integrity. After receiving inaccurate information about my brakes, the ser communicated clearly. I also sincerely appreciate the service department’s integrity. After receiving inaccurate information about my brakes, the service team could have continued with the lie I was told and ripped me off. Instead, they told me the truth and allowed me to decide how I would move forward. Lexus of Henderson earned a customer for life. More

Met promptly at driveway. Service manager was clear about time expectation. Car delivered on time. Appreciated special handling of food - waiting area was periodically cleaned in time of social dista about time expectation. Car delivered on time. Appreciated special handling of food - waiting area was periodically cleaned in time of social distancing.David Torrella made sure are car maintenance was handled for all are needed service. More