Lexus of Henderson - Service Center

I brought my NX 300 in for the 20k service and full detail. The staff was polite and kept me informed on the necessary services the vehicle needed. I will always use Lexus of Henderson for servicing my detail. The staff was polite and kept me informed on the necessary services the vehicle needed. I will always use Lexus of Henderson for servicing my vehicle. Great service department. More

Service is always quick and explained clearly to me. Staff is very friendly and welcoming, and they stay in contact throughout the day for any concerns. Staff is very friendly and welcoming, and they stay in contact throughout the day for any concerns. More

Overpriced, not helpful When we moved here, we went to get our 2002 Lexus serviced at the dealership. After many pricey service bills for years, we decided to try a local aut When we moved here, we went to get our 2002 Lexus serviced at the dealership. After many pricey service bills for years, we decided to try a local auto service center who has been servicing the car for over a year now for much less. This center is family run and works with their clients and doesn't try to price gouge them. No longer going to the Lexus service center. More

David T was wonderful in handling my service including the problem with my car bra. The guy checking in my car was excellent also. I didn’t get his name but he was efficient and very polite. I particul the problem with my car bra. The guy checking in my car was excellent also. I didn’t get his name but he was efficient and very polite. I particularly appreciated the new disinfecting measures that have been addedin addition to mask wearing. Thank you. More

30,000 mile check-up I came in on a Saturday morning but there were only a few customers waiting. I was given the heads up that the service will take approx. 3 hours, but I came in on a Saturday morning but there were only a few customers waiting. I was given the heads up that the service will take approx. 3 hours, but they were done at 2.5 hours. Service was great! More

Always a great experience. Service was done quick, no pressure or up-sales. Loaner vehicle was ready and waiting. Received a full vehicle report when done. Tyler Heishman, my Service Manager always take pressure or up-sales. Loaner vehicle was ready and waiting. Received a full vehicle report when done. Tyler Heishman, my Service Manager always takes good care of me. More

This is my 3rd Lexus and I couldn’t be happier. From sales to service always get 5 star service. Tito was very professional and fulfilled all my requests. I would give him a 10 if I could. sales to service always get 5 star service. Tito was very professional and fulfilled all my requests. I would give him a 10 if I could. More

The service guy was fine but the prices too (opinion) high Prices way too high for the services provided. Every time before yesterday I paid the very high price of the second choice for normal service. But Prices way too high for the services provided. Every time before yesterday I paid the very high price of the second choice for normal service. But yesterday, I saw the prices for a simple 90,000 service and I am stopping paying the price for dealer service after yesterday's visit. Willing to pay $400 or even $500 for the second choice but the price was a little under $800. Not worth it. Maybe if you replaced the brakes, flushed the entire cooling system etc... You could sell it but..... BTW: Your salesperson was good, but sorry I believe that if I will continue to go back every 5,000 miles I will be seeking an independent garage to do the work. Whomever established that pricing needs to rethink. More

Always a joy to take our cars into the Lexus of Henderson service department. Courteous, prompt and efficient. They make us feel like they are our great neighbor to take our cars into the Lexus of Henderson service department. Courteous, prompt and efficient. They make us feel like they are our great neighbors helping us have confidence that our cars safe and comfortable. Thanks again Jay and colleagues More

Simply amazing dealership each time I go for service. Always met with a smile and quickly taken care of. The work done is always the highest caliber and I trust my car is being fixed by the best in the b Always met with a smile and quickly taken care of. The work done is always the highest caliber and I trust my car is being fixed by the best in the business. More