Back

Lexus of Henderson - Service Center

Henderson , NV

4.7
4,752 Reviews

4,752 Reviews of Lexus of Henderson - Service Center

Sort by
May 03, 2020

Great service. Thanks to the team for getting me back in the road quickly for a non scheduled appointment. The car wash helped me out also. More

by JPETERS13
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Entire service team
May 04, 2020 -

Lexus of Henderson responded

Thank you for trusting us at Lexus of Henderson. Our team is committed to taking care of customers to ensure they get back on the road safely!

May 02, 2020

Lexus of Henderson Service has always worked to achieve excellent service to my needs. And have received periodic calls informing on update status. Outstanding teamwork. More

by DAROSE3
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
May 04, 2020 -

Lexus of Henderson responded

Thank you for rating Lexus of Henderson five stars! We are very glad that you can depend on our team to take excellent care of you and your vehicle. Hope to see you down the road!

May 02, 2020

Great Had door edge guards and scratch guards installed on new 450 h fsport back in late Feb. before the virus broke out. The products are good protections More

by Maveric1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2020 -

Lexus of Henderson responded

Thank you for the review! It was our pleasure to work on your Lexus RX 450h F-Sport here at Lexus of Henderson, and we hope to see you again sometime!

May 02, 2020

What I've come to expect The service was the same as always--Excellent. I was kept up to date as the service progressed. I was very happy to see a cleaning person follow up More

by LLAINGOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
May 04, 2020 -

Lexus of Henderson responded

Thank you for doing business at Lexus of Henderson and for sharing your feedback. Our team strives to provide guests with top-notch service during every step of the process!

May 01, 2020

The service looked really good but the car wash was not so good. The towels used to dry the car not so good. The carpeting inside car looked Good,! Liked the courtesy pick-up and back. More

by SIDNEYHOLSTEIN
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Lexus of Henderson responded

Hi Sidney, I'm glad to hear that our service team took care of you. I will share your additional feedback with the right people so we can work towards providing an even better experience in the future.

May 01, 2020

Great service and good communication. It took a few days to get the parts, but it was due to the COVID situation. Overall, I was happy with the service More

by gpainton
Recommend Dealer
Yes
Employees Worked With
David in Service
May 01, 2020 -

Lexus of Henderson responded

Thank you for supporting Lexus of Henderson! We are grateful to have your business.

May 01, 2020

Always pleasant & efficient service. Clean environment. Taking all the proper precautions to limit exposure at this time, which I appreciate! Never push to do unnecessary work. Love that my car is clean & More

by SGHWAGON
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Lexus of Henderson responded

Thank you for supporting Lexus of Henderson! Our customers mean everything to us and we're proud to provide you with a safe, comfortable service experience during these times. As always, we look forward to seeing you next time!

May 01, 2020

Given the current state of affairs with the virus, I find myself particularly vulnerable to a situation that could cost me my life. I am indebted to Lexus of Henderson’s service department for going the extr More

by CHARLES.KENT
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Lexus of Henderson responded

Charles, thank you for trusting Lexus of Henderson. Our team is dedicated to providing safe and efficient service for customers! We look forward to working with you in the future.

May 01, 2020

Dave has always been a Great Service Manager. U schedule ur appointment n u go in n he keeps in touvh w/ u as work progresses. Great attitude always very courteous.. look More

by FELIX.FRANCES
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2020 -

Lexus of Henderson responded

Felix, thank you for writing Lexus of Henderson a five-star review. We will be sure to share your positive feedback with Dave. See you next time!

April 30, 2020

As always, the service i received was 5 star. All of my concerns were addressed properly. Thanks guys for great service Dave & team. Awesome t More

by J. Johnson
Recommend Dealer
Yes
Employees Worked With
David
Apr 30, 2020 -

Lexus of Henderson responded

We couldn't ask for better feedback than this! We're proud to have you as a customer and look forward to assisting you next time. Thanks again from all of us here at Lexus of Henderson!

...
391
...