4,632 Reviews of Lexus of Henderson - Service Center
Good, friendly , I like the service and the guys very very very very very much very very very very much More
The service was fast and thorough. I enjoyed working with the service manager. They answered all my questions. I enjoyed working with the service manager. They answered all my questions. More
Steven was excellent with customer service when I had to have my car repaired. He kept me informed throughout the process. In addition, he already had a loaner car ready when they had to keep my car for the have my car repaired. He kept me informed throughout the process. In addition, he already had a loaner car ready when they had to keep my car for the repair. More
This is by far the most outdtanding experience at a Lexus dealership. I called on a weekend for an emergency repair (the undercarriage shield came undone) as we were heading back to LA. From Customer Service dealership. I called on a weekend for an emergency repair (the undercarriage shield came undone) as we were heading back to LA. From Customer Service to my Service Manager, Stephen Diem, everything was above and beyond my expectations. Stephen got my car fixed temporarily so we can get back on the road to LA at no cost. I was humbled by the experience Stephen provided throughout my emergency visit. Stephen truly exemplifies Lexus of Henderson's mission and values by passionately committing to develop lifelong relationships. You have clearly gained a loyal customer for life. Thank you, Lexus of Henderson! More
Great service. . washed my car. Car service was done on a timely manner. Tyler was knowledgeable and helpful. Friendly and great guy. . washed my car. Car service was done on a timely manner. Tyler was knowledgeable and helpful. Friendly and great guy. More
Very professional and friendly staff explaining every details of what was done in my car. details of what was done in my car. More
Great experience so far. We pre-ordered our GX 550 and it was a long wait. We were updated all along the process and when it finally arrived everything went smoothly. We pre-ordered our GX 550 and it was a long wait. We were updated all along the process and when it finally arrived everything went smoothly. More
Helped us secure a TX plug-in which was really hard to find. Not only did they call us as soon as it could become available they expedited the process to ensure we got it before a trip. Highly recommend. find. Not only did they call us as soon as it could become available they expedited the process to ensure we got it before a trip. Highly recommend. More
Excellent Service. Staff were amazing. James is kind and great in his job. He gives update everytime while waiting for the car services. Staff were amazing. James is kind and great in his job. He gives update everytime while waiting for the car services. More
The dealership's environment is very pleasant and relaxed one. The staff are always very friendly and courteous. one. The staff are always very friendly and courteous. More