Back

Lexus of Henderson - Service Center

Henderson , NV

4.7
4,753 Reviews

4,753 Reviews of Lexus of Henderson - Service Center

Sort by
May 13, 2020

Professional from the start , appointment schedule, service staff ,business center , offering a loaner vehicle was greatly appreciated, my wife truly appreciates the car washing. And that makes me happ More

by WAGSHACK
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Lexus of Henderson responded

Thanks for leaving us a review! Our team is so grateful to have earned your business at Lexus of Henderson and we look forward to taking care of you next time.

May 12, 2020

Everything was fantastic. Thank you for getting the panels on order. David was wonderful. Will definitely keep bringing my vehicle back for all my service needs. More

by DINA420
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Lexus of Henderson responded

Thank you for reviewing Lexus of Henderson and giving a shout out to David! We look forward to working with you in the future.

May 12, 2020

Excellent Service Everything went according to plan. I dropped off my car at 8:00 am and received my loaner. Notified my car was ready at 3:00 pm the same day. I picked More

by JENCAT06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David in Service
May 12, 2020 -

Lexus of Henderson responded

Hi Jen - It's great to hear that your recent service experience went smoothly. Thank you for stopping by to share this feedback! We look forward to serving you next time at Lexus of Henderson.

May 12, 2020

Customer-friendly personnel. Service Advisor Stephen was cordial, competent and knowledgeable. Every trip we have made to the service department at Lexus of Henderson has been completely satisfactory. More

by justpls
Recommend Dealer
Yes
Employees Worked With
Stephen
May 12, 2020 -

Lexus of Henderson responded

Thank you so much for your repeat business! It makes us smile to know that you've received consistently excellent service from our Lexus of Henderson team. We look forward to our continued relationship!

May 12, 2020

Always Great service, my problem is I didn’t feel safe. People weren’t wearing mask. Most workers, I know you can’t control q More

by NFRENCH1953
Recommend Dealer
Yes
Employees Worked With
Tyler Heishmen
May 13, 2020 -

Lexus of Henderson responded

We would never want our guests to feel uncomfortable and I'm sorry to see this feedback. I will discuss what you've written here with my team. Thank you for your business and review! Roy Hollinger - Service Director - (702) 228-7736

May 12, 2020

Excellent service Stephen is the best Other dealerships Excellent service Stephen is the best Other dealerships should follow your Lead Stephen is calm cool and collected only complains I have is be More

by THEWIZARDOF702
Recommend Dealer
Yes
Employees Worked With
Stephen
May 12, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review Lexus of Henderson and for giving a shout out to Stephen! We look forward to taking care of you at your next service visit.

May 10, 2020

Best Service Ever! Chantelle was prompt and professional in attending to my service requests. She is the best! The technicians that worked on the car are also really goo More

by JERRYLEADS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantelle Kraft
May 11, 2020 -

Lexus of Henderson responded

Hi Jerry, thank you for taking the time to share your feedback! We're honored to have earned your business at Lexus of Henderson!

May 09, 2020

David Torrella above and beyond Just the over all service is great here, David has gone above and beyond in these trying times. I know we are so quick to point out the negative and More

by JCLABONTE71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David T.
May 11, 2020 -

Lexus of Henderson responded

Joseph, your feedback was wonderful to receive and all of us at Lexus of Henderson appreciate you taking the time to share! David is great to work with and we will be sure to make him aware of your great review. We look forward to seeing you in the future at Lexus of Henderson!

May 09, 2020

Very reliable and dependable service. Stephen was great and helped us out with our issue on car alert and made sure the car was functioning properly. More

by COLEMANNV61
Recommend Dealer
Yes
Employees Worked With
Stephen in service
May 11, 2020 -

Lexus of Henderson responded

Thank you so much for rating Lexus of Henderson five stars! We are very glad to hear that Stephen took excellent care of you and your vehicle. Hope to see you down the road!

May 08, 2020

Stephen was fantastic! He was very professional and helpful during the process and kept me informed of the timing. I did not have to wait long at all when I dropped off or picked up. More

by LVSAINTSFAN
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
May 08, 2020 -

Lexus of Henderson responded

Thanks for leaving Lexus of Henderson a great review! It makes us happy to hear that Stephen took care of you and earned your 5-stars.

...
389
...