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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,753 Reviews

4,753 Reviews of Lexus of Henderson - Service Center

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May 16, 2020

I only came in for my six month inspection. The entire service team could not have treated me with more respect and kindness than they did. I will definitely be returning to this location for my future se More

by ALESSANDRA.BELLE
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Lexus of Henderson responded

Alessandra, your review made our day! At Lexus of Henderson, we are committed to providing friendly and professional service for every customer and it's great to know that came true for you. See you next time!

May 15, 2020

Great service and complimentary car wash, though some spots were missed. Despite current conditions things were pleasant and the service provider was accommodating with answering questions. More

by Stjliu17
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
May 15, 2020 -

Lexus of Henderson responded

Thank you for the review and feedback! We are grateful for your business here at Lexus of Henderson, and we hope to get another opportunity to impress you down the road!

May 15, 2020

I just want to say thank you so much to all Lexus team members, You guys did a wonderful job and very outstanding customer service. I’m very appreciated and very satisfied with your job well done. I highl More

by NUUTATS
Recommend Dealer
Yes
Employees Worked With
Ms.Chantell Kraft
May 15, 2020 -

Lexus of Henderson responded

Thank you so much! It put a smile on our faces to read your kind words and we look forward to sharing your feedback with the rest of our Lexus of Henderson team. We appreciate your support!

May 14, 2020

Service great. Car was serviced as promised on time. Very friendly staff. We appreciate how well they respected social distancing. We will definitely return to this More

by Ed1049
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Lexus of Henderson responded

Thank you, Ed! We're proud to provide our Lexus of Henderson guests with safe, prompt service in these times. We appreciate your support and look forward to seeing you next time!

May 14, 2020

Very easy quick experience Very easy dealership to deal with and david was an excellent associate to handle my transaction. Professional Experience and very pleasant. Love my More

by lyaple
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david
May 14, 2020 -

Lexus of Henderson responded

Thank you for the 5-star review! It was a pleasure to work with you here at Lexus of Henderson, and we will certainly let David know that you appreciate his help!

May 14, 2020

As always it was perfect. Car came back to me spotless and david is always kind and courteous. Guys on the incoming Lane were very attentive. More

by PATTYPASCO
Recommend Dealer
Yes
Employees Worked With
David in service
May 14, 2020 -

Lexus of Henderson responded

Hi Patty, this type of feedback makes our day! Thank you for supporting the Lexus of Henderson team. We look forward to your next service visit.

May 13, 2020

Ive always had a great service every time i visit. Never had any bad experience and i hope to keep it that way. Tyler has always been very helpful and accommodating with a CAN DO attitude. More

by EL_MAYUGA
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
May 13, 2020 -

Lexus of Henderson responded

Thank you for sharing your feedback for Lexus of Henderson! We're thrilled to hear that Tyler consistently takes care of you. Our team looks forward to your next service visit.

May 13, 2020

shady I wasnt happy with service or with answers I was given, they said they repolished my tires the same tires that were done 3 mnths ago More

by adlr86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler Heishman
May 27, 2020 -

Lexus of Henderson responded

I'm sorry to hear that you aren't completely satisfied with our service. I'd like to help answer any questions you might have, but I can't locate your contact information from this review. Would you please call me when you have a moment so I may help? Thank you, Roy Hollinger - Service Director - (702) 228-7736

May 13, 2020

Super great service! Very clean and always superb service! The dealership is always very friendly and informative. I love getting my car back clean and running smoothly. More

by jcheuner
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Lexus of Henderson responded

Thank you for the review! It was our pleasure to service your vehicle here at Lexus of Henderson, and we look forward to your next visit!

May 13, 2020

Excellent Service David is a great service advisor. He pays attention to detail and has great follow through. Thank you David, for always being available to us. More

by REIKOSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
May 13, 2020 -

Lexus of Henderson responded

It makes us happy to hear that you can turn to David for all your auto service needs and know that you will be well taken care of. Thank you so much for your repeat business! We look forward to your next visit at Lexus of Henderson.

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