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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,825 Reviews

4,825 Reviews of Lexus of Henderson - Service Center

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June 16, 2020

Great service as usual Car was fixed under certified warranty, given a loaner, David Torella was great to deal with as usual. I experienced the same issue 6 months ago that More

by ragabnh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David torella
Jun 16, 2020 -

Lexus of Henderson responded

Thank you for taking the time to leave us a 5-star review! We are grateful for your business here at Lexus of Henderson, and we will certainly let David know that you appreciate his help. If you ever need anything else, please don't hesitate to give us a call or come back and see us again.

June 16, 2020

1 year checkup Could not be more pleased. From appointment setup to check un and checkout.everything was on schedule and as promised. Jay detailed what was done and More

by mgarrison1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit, Moses Ambriz
Jun 16, 2020 -

Lexus of Henderson responded

Thank you for working with the Lexus of Henderson team! We couldn't ask for better feedback and we are thrilled to hear that your experience went so smoothly. See you next time!

June 16, 2020

Amazing service, clean facilities, friendly team. Can’t ask for more! I always recommend this location to my friends and family for their new vehicles. More

by LMERSINO08
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dalit
Jun 17, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review Lexus of Henderson! Our team is grateful to have earned your support & we look forward to taking care of you next time.

June 14, 2020

EXCELLENT SERVICE - THANK YOU! The sales rep. Jay Dalit went above and beyond. Extremely helpful, courteous, professional, and patient. Thank you for this excellent service experi More

by LYALKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dalit - Service, Stephen Diem - service, Supervisor (do not know name)
Jun 15, 2020 -

Lexus of Henderson responded

Thank you for working with the Lexus of Henderson team. It's wonderful to hear that Jay & Stephen took such excellent care of you during your visit. We look forward to seeing you in the future. Until then, safe travels!

June 13, 2020

It’s always a pleasant visit at Lexus of Henderson whether it be for a tune up, oil change or car wash. The staff is always welcoming More

by JCCAR87
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Dalit, Tyler Heishman
Jun 15, 2020 -

Lexus of Henderson responded

Thank you for sharing such wonderful feedback for us at Lexus of Henderson! We are grateful to have your business!

June 13, 2020

My experience was pleasant. Due to my issue being software related. Everyone involved hopes that the update solves the issue. Thank you. Cross your fingers More

by GENIES3RDWISH
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Lexus of Henderson responded

Thank you for trusting the Lexus of Henderson team! It was a pleasure to have your business and we hope that we get an opportunity to take care of you again.

June 13, 2020

Excellent service. I am just going to repeat the words or write something random to reach the word limit of 25 words. This part of the survey is most difficult for me. More

by KHALIDMAS7
Recommend Dealer
Yes
Employees Worked With
Jim Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Holliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Lexus of Henderson responded

We appreciate you taking the time to share your feedback for Lexus of Henderson. It's a pleasure to have your business!

June 13, 2020

Absolutely Fantastic! Professional, Timely, Personal Service by Craig Kelly and Service Director Roy Hollinger. Facilities and personnel are World Class Experiance! would recommend to all! More

by MARKBIVENS
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roy Hollinger
Jun 15, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review us, Mark. It's a pleasure to have you as a Lexus of Henderson customer and our team looks forward to working with you next time!

June 12, 2020

I had my car serviced for 10K. The service was excellent! It was quick and easy. Staff were professional and kept me informed of the process. More

by pinglusun
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
Jun 12, 2020 -

Lexus of Henderson responded

Thank you for posting about your recent service visit! We love to hear that our team earned your five stars with their professional service. Hope to see you next time at Lexus of Henderson!

June 12, 2020

25K Mile service Had a great appointment, thank you for the quick service! Had a great appointment, thank you for the quick service! Had a great appointment, thank y More

by EA702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 15, 2020 -

Lexus of Henderson responded

Thank you for working with the Lexus of Henderson team! We look forward to your next service appointment.

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