Lexus of Henderson - Service Center

Great staff, everyone was very polite and worked very diligently. The dealer who helped me with my service was very kind and made sure to inform me about everything i needed to know about my vehicle’s ma diligently. The dealer who helped me with my service was very kind and made sure to inform me about everything i needed to know about my vehicle’s maintenance. More

All was well. But I believe I should have received a Senior Discount and forgot to request it. With the bill of $300, I’m angry with myself for not asking or for my service person for not offering! Senior Discount and forgot to request it. With the bill of $300, I’m angry with myself for not asking or for my service person for not offering! More

Craig Kelly has always been a super excellent and attentive service provider . I do my service at LOH explicitly because of him . 5 star plus . attentive service provider . I do my service at LOH explicitly because of him . 5 star plus . More

Excellent service Respect, courtesy and on time! Yahoo! All the qualities you expect, and then you get them. And, they even washed my car. I ever imagined services on a Respect, courtesy and on time! Yahoo! All the qualities you expect, and then you get them. And, they even washed my car. I ever imagined services on a car could be this easy. More

Excellent Prompt, fast, courteous service. Very thorough. honest and forthright about the needed repairs. Very fair on the prices quoted. Would highly recomm Prompt, fast, courteous service. Very thorough. honest and forthright about the needed repairs. Very fair on the prices quoted. Would highly recommend servicing at Lexus of Henderson. More

Tyler is always professional and appreciated Although I live closer to the Sahara Dealer, I do not feel confident with their team or service. I will continue conducting business with Henderson Although I live closer to the Sahara Dealer, I do not feel confident with their team or service. I will continue conducting business with Henderson TEAM. More

Warranty Service Everybody was friendly, polite and accommodating. Thank you! When service writer Steve was busy atthe time I dropped off the car, another service writ Everybody was friendly, polite and accommodating. Thank you! When service writer Steve was busy atthe time I dropped off the car, another service writer took care of me. More

Recall Service The service was good. However, I was disappointed in the time it takes to turn the car in and the time it took to pick the car up. Had an appointment The service was good. However, I was disappointed in the time it takes to turn the car in and the time it took to pick the car up. Had an appointment qt 7:00 AM. Arrived at 6:50 AM and was the second person in line. Representative checked me in at 7:01 AM but had to wait inside for 20 minutes to sign the paperwork and get the loaner vehicle. Was notified around 12:00 PM that the vehicle was finished and ready for pickup. I arrived at 12:55 and turned in the loaner vehicle. Was asked to wait inside. At 1:20 PM I went outside to see what was going on. Representative said he would find the service person. Another lady was waiting outside also. She had also been waiting but not as long as I had. Hope this was just a one time oversight. More

Tyler was awesome! Helped me with everything I needed, and answered all my questions! Gets me in& out of there in a timely manner& never a bad experience! Amazing customer service! and answered all my questions! Gets me in& out of there in a timely manner& never a bad experience! Amazing customer service! More

Awesome - never had a problem taking my car to Lexus of Henderson Tyler Heishman is a pleasure to work with - he has always been on top of my issues . Thank you Henderson Tyler Heishman is a pleasure to work with - he has always been on top of my issues . Thank you More