Lexus of Henderson - Service Center

Outstanding Customer Service I always receive excellent customer service and the service is always completed as discussed during the check-in process. This review includes all po I always receive excellent customer service and the service is always completed as discussed during the check-in process. This review includes all points of contact (i.e., scheduling, check-in, pick-up). Thank you! More

Great dealership always easy to work with. Addressed all Great dealership always easy to work with. Addressed all my concerns. They take pride in their work and it shows in the service they deliver Great dealership always easy to work with. Addressed all my concerns. They take pride in their work and it shows in the service they deliver More

An efficient and pleasant experience. Jayce, my service representative was very efficient, friendly and communicated very well. I understood what the service would entail and he brought u Jayce, my service representative was very efficient, friendly and communicated very well. I understood what the service would entail and he brought up an option for my slightly damaged wheel rims that worked up perfectly. Jayce was well informed as he knew the recall parts were going to be in very soon and scheduled me for this service on a date when a loaner was available. More

Attentive, cordial; overall great customer service. Payment was taken over the phone to avoid unnecessary exposure with one another. Staff all wearing masks. Will always recommend Lexus. Payment was taken over the phone to avoid unnecessary exposure with one another. Staff all wearing masks. Will always recommend Lexus. More

Outstanding Service! I always have the BEST experience when servicing my car at Lexus Henderson! The staff is courteous, professional and helpful ... and the service is im I always have the BEST experience when servicing my car at Lexus Henderson! The staff is courteous, professional and helpful ... and the service is impeccable and honest! More

Lexus is the best I enjoyed visit Lexus so much that I would like to bring my car to service everyday. They replace my oil filter housing for free, That's nice. I enjoyed visit Lexus so much that I would like to bring my car to service everyday. They replace my oil filter housing for free, That's nice. More

Always a great experience Craig Kelly assistant service director is a gem to work with and would be primarily responsible for me to purchase another automobile at Lexus of Henderson he was also able to set director is a gem to work with and would be primarily responsible for me to purchase another automobile at Lexus of Henderson he was also able to set me up with Josh from Technical Support to answer some questions regarding the use of the navigation car was done when promised there were no surprise costs I appreciate that More

Prompt, very informative of the service I was scheduled for and then during review after service completed, waiting rooms clean and were disinfecting. Friendly service. for and then during review after service completed, waiting rooms clean and were disinfecting. Friendly service. More

I am unhappy with the overall service The charges were more than I anticipated l missed one of the text and ended paying more I expected more than I anticipated l missed one of the text and ended paying more I expected More

Great service Jay is a delight to work with. Always does a great job and takes care of anything I need and answers all my questions. Lexus is the best! Jay is a delight to work with. Always does a great job and takes care of anything I need and answers all my questions. Lexus is the best! More