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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,632 Reviews

4,632 Reviews of Lexus of Henderson - Service Center

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July 14, 2024

Extremely helpful and knowledgeable staff that made sure that we were comfortable and taken care of. More

by sanfranalv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
July 13, 2024

Amazing service. I was provided with a ride to my home and back while they worked on my car. More

by kp7426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
July 13, 2024

I have purchased and serviced several cars from Lexus of Henderson and my experience has always been exemplary! Great people that really care sets them apart from others! 5 Stars from me!! More

by DKLUDJIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler is my service advisor. He is great! Denise was my sales person for the new car, she was very knowledgeable! Mark Bivens was the asst GM and he was awesome to deal with. Also Siri in F&I, he was amazing to deal with!
July 13, 2024

Always great service! I wouldn’t go to any other dealership for service/maintenance. This is why I went back to the same dealership to buy my second vehicle - awesome Cu More

by PRUSA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella - Service Department
July 13, 2024

Always courteous, friendly, professional, solid mechanical work.Service managers top of their game. Prices seem fair More

by Lamanster26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Simmons
July 12, 2024

David is always fantastic! Explains the service and confident in the work done. Good job More

by tenerson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2024

The customer is greeted promptly upon arrival. Very professional and customer focused. The waiting areas are clean. More

by elois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
July 12, 2024

I sat there for two hours before they came back to me and told me they hadn’t started it yet and it was gonna be another two hours before it was done. They said they checked all fluids when I got home. My More

by VLHUNGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Simmons
July 10, 2024

The service department quickly diagnosed the issue . I am very satisfied with Henderson Lexus. Steve in service was very helpful . More

by JEFFMARGOLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in service department
July 09, 2024

The staff is always accommodating and help. My service advisor goes well and beyond to meet all my Lexus needs. Every time I’m at Lexus I feel like family. More

by WILDEMUS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Simmons
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