4,632 Reviews of Lexus of Henderson - Service Center
Great service. Accurate workmanship. Timely manner. Courteous employees. Clean area. The service representative is accommodating Accurate workmanship. Timely manner. Courteous employees. Clean area. The service representative is accommodating More
Extremely polite, helpful and efficient. Tyler was really nice and not only fmdid he always answer his phone, but he was great and timely with his updates. Really nice facilities and the Tyler was really nice and not only fmdid he always answer his phone, but he was great and timely with his updates. Really nice facilities and the wait room was very comfortable. Great job by all involved More
Over priced, After buying 4 Lx’s, We decided to NOT by another Lexus due to shameful price gouging. another Lexus due to shameful price gouging. More
A big shout out to Shayna - sorry if I don’t get the name right - who scheduled my headlight covers cleaning and extended me a nice discount. This location can improve their services if the snacks are not lo right - who scheduled my headlight covers cleaning and extended me a nice discount. This location can improve their services if the snacks are not locked up and clients don’t have to wait for 45 minutes for their Lyft. Steven did his best to rectify the Lyft situation. Management was very timely in reaching out for feedback regarding our experience saying that they will look into these issues. My HEADLIGHT COVERS LOOK GREAT though so another shout out to the team who did the work. I also get a complimentary carwash at the Lexus dealership on Sahara but not in this location. More
Exceptional service! Came in during my lunch break to have my tire repaired. The Lexus team took great care of me and provided me with transportation to my work and back Came in during my lunch break to have my tire repaired. The Lexus team took great care of me and provided me with transportation to my work and back to the dealership after my workday to pick up my car. More
Friendly and transparent! I felt like i knew exactly what was being worked on my car! I felt like i knew exactly what was being worked on my car! More
This is my second Lexus and so far all of my experiences have been great. have been great. More
Great customer service, and loaner vehicles are available. If you need to wait for a short service, the lounge is nice and well-stocked. available. If you need to wait for a short service, the lounge is nice and well-stocked. More
Great customer service! Communication with service manager was excellent. Provided loaner vehicle while my vehicle was being serviced which made it convenient despite my bus Communication with service manager was excellent. Provided loaner vehicle while my vehicle was being serviced which made it convenient despite my busy schedule. More