Lexus of Henderson - Service Center

Exelent service department I drove in from Canada without appointment they helped me out right away James service writer told me it will be done in 90 minutes and it was done before that thanks for awesome s appointment they helped me out right away James service writer told me it will be done in 90 minutes and it was done before that thanks for awesome service More

Communication and service were thorough. The complimentary car was and loaner car were an added bonus. The complimentary car was and loaner car were an added bonus. More

Very helpful staff from check in to check out. Very comfortable waiting room, loaner cars top noch. Very comfortable waiting room, loaner cars top noch. More

Great service, follow up and communication. Battery issues are never at a right time. Thanks for taking care of mine. Battery issues are never at a right time. Thanks for taking care of mine. More

Great customer service friendly and professional. Felt comfortable during the interview and at ease the entire time I would recommend Lexus of Henderson to anyone. Felt comfortable during the interview and at ease the entire time I would recommend Lexus of Henderson to anyone. More

Everyone at the service center was extremely friendly during my visit. They clearly explained what would be happening and completed the work in the time they quoted. during my visit. They clearly explained what would be happening and completed the work in the time they quoted. More

Fast and friendly service. They took care of my needs a day before my appointment. They took care of my needs a day before my appointment. More

I love the environment of this dealer specially Denise was very kind and helpful. We will definitely return for the future was very kind and helpful. We will definitely return for the future More

$300 for an inspection was a bit much. Especially when I could’ve just pretended to trade in the car somewhere for the same thing. As someone who’s always driven a luxury car and come to e Especially when I could’ve just pretended to trade in the car somewhere for the same thing. As someone who’s always driven a luxury car and come to expect a luxury experience, I was disappointed that I was charged so much for an inspection. I can understand $50 but $300 for a 1 hour diag?! Typically, I’ve not had issues getting a free inspection because it is understood I will return with other work and maintenance in the future. So far, I probably won’t be returning, if I’m nickel and dimed. The interaction just didn’t feel very luxurious, especially when it doesn’t actually cost anything but someone’s time to inspect a car. Overall not very happy with my experience. The advisor was friendly, the dealer was nice but, I just can’t get out of my head that I was taken advantage of. More

Excellent service with knowledgeable people. Agent attention to detail was fantastic. Highly recommend Friendly atmosphere Agent attention to detail was fantastic. Highly recommend Friendly atmosphere More