Back

Lexus of Henderson - Service Center

Henderson , NV

4.8
4,907 Reviews

4,907 Reviews of Lexus of Henderson - Service Center

Sort by
April 10, 2025

Always good service. They address all my concerns and questions. My car is returned to me nice and clean too. More

by Tami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Top notch dealership for sales and service. Would not consider taking my car anywhere else for service. David Torella is my Service Advisor and has been ever since I bought my car in 2013. D More

by BLMBC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torella is my Service Advisor - he is the only person I have ever dealt with. He is the greatest.
April 09, 2025

Great and helpful Did a great job and answered all my questions with good communication and great work More

by Jmchugh358
Recommend Dealer
Yes
Employees Worked With
James
April 09, 2025

All departments were knowledgeable and professional and efficient. It was a pleasure dealing with them. More

by CDJAG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louise Cedula and Jon Tam
April 08, 2025

Service center did a good job. My complaint is that the app on my phone should allow me to drive the car. Why would I want to start the engine if I CANNOT drive it. This feature i More

by moosedogbelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

James and Lexus are always so attentive and honest with us. We feel like family and trust what is told to us. It's a very comforting feeling. James always treats us like family More

by 3ERDMANS
Recommend Dealer
Yes
Employees Worked With
James Simmons
April 08, 2025

Friendly and thorough. Willing to look until found the problem. Kept loaner until problem fixed More

by jwcochran10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
April 08, 2025

One of the best experiences I have had with a service. You can tell that Lexus really takes pride in taking care of your car. I loved the video they sent of the technician describing everything going on w More

by wjthomas1323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Timely completion and summary of current car status and upcoming likely maintenance that will need to be done More

by m.sawicki.ga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2025

I always rely on this dealership to do my car. Staff always friendly and I like Tyler to deal with. Altho this oil change took little longer than expected would still recommend. More

by pattikoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler heishman who have dealership with these past 20 is someone I trust