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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,984 Reviews

4,984 Reviews of Lexus of Henderson - Service Center

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January 10, 2025

A very nice office, waiting area, spacious restrooms & a vast variety of snacks & coffee make waiting for your car to be ready, a pleasant experience !!! More

by PADMASHRI_V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
January 10, 2025

The service department at Lexus of Henderson is top-notch! Dave, my service advisor, was incredibly knowledgeable, friendly, and made sure my car was taken care of promptly and professionally. The More

by Nat2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Torrella
January 10, 2025

Kim was my salesperson and she was wonderful and patient as I tested several vehicles before making my final choice. More

by Vblasi226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager Tyler
January 10, 2025

Staff, location and service department are very top notch. Pleasant experience and they have great snacks in the waiting room. Don't expect to be there long so grab a danish, mint and a coffee. Rest ea More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen & Shannon is the service department
January 10, 2025

Expected Lexus to be an honorable and prestigious dealership. Saddened to experience first hand just like many out there. More

by erobles_nv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
His not on the list
January 10, 2025

Horrible service no honor in warranty has denied all my requests toyota has more honor More

by junebugg1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
January 10, 2025

During my visit to Henderson Lexus, I had an outstanding experience, thanks to the professionalism and care of service manager David. From the moment I arrived, David made sure I felt welcomed and well-info More

by Idinrgaveasfren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

The agent did not know how to deal with the issue. I found a solution on YouTube and I know I what I must do. Apparently the new replacement battery I had was old and the second fob had not been used More

by gttaylor55
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I describe my super good experience for me, a unique treatment and service . I love 👍 🥰 More

by yandryr1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

I was very well taken care of, every step of the way, with kindness and efficiency and the whole team worked together. . More

by Drlorri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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