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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,632 Reviews

4,632 Reviews of Lexus of Henderson - Service Center

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August 16, 2024

Service Mgr was clear on scope of work and made recommendations based on facts not just upselling. Trustworthy! Work was timely. More

by tim.mckain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
August 16, 2024

My sale guy was not very friendly and has not responded to me getting my fast chargers for the car I purchased. More

by Shyikajohnson
Recommend Dealer
No
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

The guys in service were very accommodating to our needs when dropping of my LC500. We appreciate the high level of service. We’ll be back! More

by TAMMY.BRUNKOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

Stephen Diem and everyone else in the Service dept have been wonderful. Exceptional customer service. Stephen has gone out of his way several times to make sure the service provided as well as the schedule More

by Jlonggood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
August 14, 2024

In and out right on time! Friendly staff! Nice waiting room! Did have to wait for a service writer because all were busy. More

by TTWESME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Service as always is excellent , David T my service Mgr. for the last 7 years, has always provided me with excellent service and guidance concerning the upkeep of my vehicle. More

by JOE.ORLAND7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Toratella
August 14, 2024

Everything was explained, not too long of a wait, check out was easy. Service advisor Duda very good job More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

James, was great,very polite and accommodating He made sure I was comfortable. The only problem was it séemed to take a a long time to change a tire, other than that great service. More

by chriskat355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Excellent service and staff. All vehicle issues were resolved perfectly. Nice facility. Very knowledgeable and competent repair staff. Very courteous and clean. Super happy w More

by johnreid88zz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler...?
August 13, 2024

Best service center I’ve been to here in Henderson. Great experience, staff wonderful and waiting are very comfortable. More

by twosnicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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