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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,926 Reviews

4,926 Reviews of Lexus of Henderson - Service Center

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April 27, 2021

Everyone is always friendly and professional. Service is done quickly. Thank you everyone at Lexus! I don’t have anything else to say but I have to, because there is a 25 word minimum. There you go, now you More

by CMASSARO1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen, Jayce
Apr 27, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We are very proud to have earned your support and happy to hear that you had such a successful experience working with the Lexus of Henderson team. Safe travels, and we hope to see you again down the road!

April 27, 2021

It was easy to make an appointment in a reasonable amount of time. I was greeted and seated as soon as I got to my appointment. Service was completed in a reasonable amount of time and a loaner car was prov More

by Ginnyruth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Apr 28, 2021 -

Lexus of Henderson responded

Ginny - thank you for trusting Lexus of Henderson to get the job done! We strive to provide top-notch service and I'm glad that came through to you!

April 27, 2021

Excellent service at the dealer. Very pleasant and try to assist in every way. At my age I appreciate . My car needs service, they washed it. I was happy. More

by indraudit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Lexus of Henderson responded

We're proud to have earned your 5 stars! Thank you for sharing this feedback with us about your experience working with our team here at Lexus of Henderson. We couldn't be happier to see that you were in great hands and we hope to see you back for your next service visit!

April 27, 2021

Very professional and did it in a timely manner. Also, your “people” are most curtious as well. I do appreciate the way you handle your business. It was a pleasure to work with you. More

by sherlock8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Apr 28, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 27, 2021

Service writer did a good job on time and efficient Did not try to oversell services While reviewing work order Will use service again soon More

by SILVAMICHAELP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Lexus of Henderson responded

We are proud to have earned your continued business and positive review! Thank you for choosing Lexus of Henderson, it means a lot to hear that you are a happy customer. Drive safely!

April 26, 2021

Great service by my advisor Randy. Car was fixed and cleaned. I was given a loaner car so I can get to work without any inconvenience. More

by RLZ11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy in service
Apr 26, 2021 -

Lexus of Henderson responded

Thank you for sharing this review so that others will know what it's like to be a guest at Lexus of Henderson! We appreciate this positive feedback about Randy. Enjoy your week!

April 25, 2021

Thank you for an outstanding service. Friendly staff, loaner was a plus to have when my vehicle was in service, the issues were fixed. Thanks More

by Sedmovs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with us. Drive safely, and we hope to see you back at Lexus of Henderson!

April 25, 2021

I can’t say enough about how amazing the customer service is here! Tyler is the best and always communicates with me. From the phone call to make the appointment to picking up my car everyone there is so pr More

by ASAXTON79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler ( not sure of his last name)
Apr 26, 2021 -

Lexus of Henderson responded

Reviews like this one make our day! We are delighted that you can depend on Tyler and our team to take excellent care of you and your vehicle and we truly appreciate you commending us. Thank you from everyone here at Lexus of Henderson!

April 25, 2021

Always friendly and exceptional service! They always go above and beyond and are all very good to the customers. Service and customer satisfaction is their number one priority. More

by KESWARANGOONGP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torelli
Apr 26, 2021 -

Lexus of Henderson responded

Thank you for the excellent feedback! It is wonderful to hear that you are so confident in our team to get the job done. Drive safely, and we hope to see you again at Lexus of Henderson!

April 25, 2021

David Torella provides excellent, personalized service. Thank you! I’m a long time Lexus Customer and have always been more than satisfied with the service provided here. More

by gcioffi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Apr 26, 2021 -

Lexus of Henderson responded

Your confidence in David and our team means the world to us! Thank you for choosing Lexus of Henderson for your service needs, we hope to work with you for a long time to come. Have a wonderful day!

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