Lexus of Henderson - Service Center

It took a few extra days but Tyler was communicative while we waited for parts. Very happy. And the service manager too. Thank you guys. while we waited for parts. Very happy. And the service manager too. Thank you guys. More

David Torella is always excellent. Communicates well and gets things done in a timely manner. Will highly recommend David and Lexus of Henderson to everyone! gets things done in a timely manner. Will highly recommend David and Lexus of Henderson to everyone! More

I was very pleased with my visit for my Lexus CT200. They were very professional, courteous and I was very happy with the service they performed on my car as well. My car was washed and they also cleaned my were very professional, courteous and I was very happy with the service they performed on my car as well. My car was washed and they also cleaned my interior as well. More

Service center is amazing. Always friendly and fast. I do miss the convenient text reminder to pay my car payment. Not sure why it stopped miss the convenient text reminder to pay my car payment. Not sure why it stopped More

Prompt, courteous/ clean. I needed a lot done and was quite surprized at how reasonable it was. Was in and out, not even late for office. quite surprized at how reasonable it was. Was in and out, not even late for office. More

Excellent service beautiful loaner car .. everything is always first class with Lexus . I always appreciate how they wash your car before they give it back to you. always first class with Lexus . I always appreciate how they wash your car before they give it back to you. More

My experience is always friendly and easy at this location. I feel me and my Rx350 are taken care of. This service took longer than expected but I was provided a loaner car until it was convenient fo location. I feel me and my Rx350 are taken care of. This service took longer than expected but I was provided a loaner car until it was convenient for me to pick up. More

Tyler does a great job. Service was good. Information on vehicle is comprehensive. Waiting area is very nice. Internet is assessable. Car wash is a nice addition to service. Thank you. vehicle is comprehensive. Waiting area is very nice. Internet is assessable. Car wash is a nice addition to service. Thank you. More

I left my garage door remote in my loaner. I asked my service rep to please locate it so I could come to pick it up. After several hours I got a text message with the picture of several different remotes service rep to please locate it so I could come to pick it up. After several hours I got a text message with the picture of several different remotes. So, my question is, why can’t my remote be located? Why couldn’t my rep go and just get my remote out of the car you guys loaned my, and call me to come pick it up? Why am I waiting from 9:00am until after 1:00pm for a callback from this Rep to let me know that he actually went to check in the car himself instead of having others check for him. I would like to have my remote back. It makes me feel unsafe in my home to think a complete stranger had all of my information and access to my home. I’m not comfortable knowing someone has access to my home. More

The realignment was over corrected. My car smells like cigarettes. My brakes are worse than before. The shop foreman blamed my brand new tires for the reason they couldn't originally get the alignment cor cigarettes. My brakes are worse than before. The shop foreman blamed my brand new tires for the reason they couldn't originally get the alignment correct. More