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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,936 Reviews

4,936 Reviews of Lexus of Henderson - Service Center

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May 29, 2021

Special thanks for providing Lyft ride for my wife. Service department was on point and sincere. There's a feeling of trust knowing their Service dept will make sure your Lexus is truly taken care for More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Lexus of Henderson responded

Thank you for the kind words and positive review, Eddie! It means the world to all of us. We're glad we could assist you and your wife with your vehicle care, and we look forward to seeing you again down the road! Until then, safe travels! - your friends at Lexus of Henderson

May 29, 2021

I brought my new car in for its first service. The service person was great. Everything went as scheduled and explained well to me. I’m a long time customer who is still pleased with your service depa More

by LVSeltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Lexus of Henderson responded

Thank you for giving our Lexus of Henderson such a marvelous rating! We are thrilled to hear you had a great visit with our service team. Feel free to call or stop by if there is anything else we can do for you. Take care!

May 28, 2021

David in service is awesome! He always has exceptional communication throughout the entire service process. I’m so happy to be part of the Lexus family! More

by doleary51515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Lexus of Henderson responded

We couldn't be happier to have you as part of our Lexus of Henderson family! Thank you for stopping by to share this wonderful feedback about working with David. We will make sure he knows you appreciated his help and we're excited to see you back for your next service visit!

May 28, 2021

Good service. Friendly staff. always accommodating every situation for a seemless experience. Tyler is always helpful. Great place to hang while waiting as well for the service. More

by patnd10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jun 01, 2021 -

Lexus of Henderson responded

Your excellent review of Tyler and the team means the world to us! Thank you for choosing Lexus of Henderson, we look forward to welcoming you back for your future service needs!

May 28, 2021

My sales associate Kim Tran is very accommodating and approachable. She does everything to keep her customer satisfied. I will recommend one of my friends to see her More

by HELENGRACE_VERZOSA2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Tran
May 30, 2021 -

Lexus of Henderson responded

We love to hear from our happy customers! Thank you for supporting Lexus of Henderson and for your kind words about Kim. We will be sure to pass the compliments along! Safe travels and see you next time!

May 28, 2021

They completed the work when they said they would and were very professional in their communication. The service manager was honest and told us exactly what needed to be done. More

by Rgb9353
Recommend Dealer
Yes
Employees Worked With
Didn’t interface with sales
May 30, 2021 -

Lexus of Henderson responded

Thank you for the positive review and for trusting the Lexus of Henderson service department with your vehicle care! We wish you safe travels and hope to see you again soon!

May 28, 2021

I am thankful for how fast and easy my service always is and the price is right. Stephen is always so thoughtful and quick to get me in and out of the office. More

by oeguerra1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
May 28, 2021 -

Lexus of Henderson responded

We love to hear from our happy customers! Thank you for trusting the Lexus of Henderson team with the care and service of your vehicle - it is our pleasure to assist you. Drive safe and see you next time!

May 28, 2021

Jayce is the best ! Love dealing with this dealership, Lexus IS a pleasure and Jayce makes it so easy. Love getting things done efficiently, five stars More

by michaelwestra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Lexus of Henderson responded

Awesome! Thanks for the great review Michael and for giving Jayce a great endorsement. Love making things a breeze at Lexus of Henderson. Hope to see you back again!

May 27, 2021

Tyler and his crew did an awesome job of doing what they do best which is taken care of us the customer. I will definitely be back for any future issues I might have with my car. Very professional and court More

by Wildbill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler in service dept.
May 27, 2021 -

Lexus of Henderson responded

Your review means so much to us. We're thrilled to hear that Tyler was so helpful during your last visit to Lexus of Henderson!

May 27, 2021

I had a wonderful experience! Jayce was very kind and helpful. I wouldn’t hesitate going there again. I would highly recommend to my friends. More

by CHASEASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
May 27, 2021 -

Lexus of Henderson responded

Thank you for reviewing us and for the kind words about Jayce! We're so happy we could be of service and are grateful for your business! See you next time! - the Lexus of Henderson team

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