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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,936 Reviews

4,936 Reviews of Lexus of Henderson - Service Center

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June 02, 2021

From the moment I arrived at the service dept .the customer and was outstanding. Then Alexis eas very helpful and makes a follow up call explaining the status of the vehicle. More

by UIMPERIAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

June 02, 2021

The woman who answered the phone (to schedule my appointment) on 6/1/21 was absolutely wonderful! She completely understood my predicament in trying to have my car serviced coupled with my commuting More

by Jilllevredge
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Lexus of Henderson responded

Jill, thank you for taking the time to share your feedback, and thank you for trusting the Lexus of Henderson team with your vehicle service! We're so happy to hear we could fit you into our schedule and get you on the road when it was convenient for you. That's our goal! We wish you safe travels and hope to see you back again down the road!

June 02, 2021

Excellent service and excellent work done on my Car. I am extremely happy with the service provided and the follow up done on my car. More

by CYNEHAGULATY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Lexus of Henderson responded

Happy customers make us happy! Thank you so much for choosing Lexus of Henderson for your auto service needs. We are grateful for your kind review.

June 02, 2021

Very clean, the atmosphere is very nice..I love that they have more than one waiting area I can stay there and wait for a long period of time More

by jchoi4352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Lexus of Henderson responded

Thanks for the kudos! We are happy to hear about your positive experience working with us at Lexus of Henderson. Drive safe and we hope to see you again down the road. Take care!

June 02, 2021

Service took my car right when I got there.I was informed of what they did and saw. I met with my rep and he went over everything. Service is always timely and friendly. More

by Kate
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Lexus of Henderson responded

Hello Kate! Thanks for the kudos. We are delighted to hear that you had a positive experience working with our service team. Providing excellent service is our priority so we are thrilled this came through during your visit. Thanks for choosing Lexus of Henderson, and we hope to see you next time. Take care!

June 01, 2021

good service. i was offered a loaner car even it's just few hours service. helpful staff.the Filipino guy was helpful and talk to my language which makes me feel more comfortable More

by AN2NEtHGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Lexus of Henderson responded

We are very happy to hear that you enjoyed your visit with us at Lexus of Henderson. Thank you for trusting us with your auto service needs! We hope that you have a wonderful day.

May 31, 2021

Everything was great as usual I miss the bagels and Everything was great as usual I miss the bagels and pastries though xxxxx xxxxxxx. Xxxxvvvcx xxxgbbxxvb xxxxxxcccc this is annoying xvbnjgvn Jeff be More

by QFAIRY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Lexus of Henderson responded

Thank you for reviewing us and for being a valued Lexus of Henderson customer! We'll be sure to share your feedback with the team. Safe travels and see you next time!

May 30, 2021

I like your service department. I talked to a person in that department and he was very helpful and polite.I would use your company again. More

by PURPLESCHMIDT25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us. We're glad to see that our team was helpful. I believe this review was supposed to be a 5-star review, however, if there is anything that we could have improved on, please let us know!

May 30, 2021

Thank you very much for you attention, for the service, and at all times we are informed about the LEXUS, the dealer was very clean More

by GUILLEN.JALPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEPHEN DIEM
Jun 01, 2021 -

Lexus of Henderson responded

It's our pleasure to assist you! Thank you very much for the wonderful review about our service and facilities. We look forward to seeing you next time at Lexus of Henderson!

May 30, 2021

Nice place nice service nice building its a grqst place for a car . I enjoy dealing with the process of fixing my car. They made comfortable for me . Thanks to jaycee my provider a great guy straight forw More

by made2rain03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaycee
Jun 01, 2021 -

Lexus of Henderson responded

It means a lot to hear that you enjoy your visits with us at Lexus of Henderson. Thank you so much for trusting us with your auto service needs! We are grateful for your business and we look forward to our continued relationship.

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