Lexus of Henderson - Service Center

Service was excellent. Advisor was through and explained what services were preformed. Appointment time was timely and work completed as promised. Overall good experience yesterday.aside(the customer should what services were preformed. Appointment time was timely and work completed as promised. Overall good experience yesterday.aside(the customer should decide how many words to write) More

Excellent service !’ Everyone is friendly!I appreciate Excellent service !’ Everyone is friendly! I appreciate getting a car wash, too! I felt the service and price are a great value. I like being notifi Excellent service !’ Everyone is friendly! I appreciate getting a car wash, too! I felt the service and price are a great value. I like being notified when I should come in. More

I was taken on time, the required work was done in less than the anticipated wait, and my car was washed and vacuumed as well.. than the anticipated wait, and my car was washed and vacuumed as well.. More

The staff was very friendly and informative. The waiting area was very clean and nice they have complimentary drinks as well. The whole experience was great! area was very clean and nice they have complimentary drinks as well. The whole experience was great! More

This time 5 stars. Previous visits 2 stars. Look at my 2-3 visits I’m sure there are notes in my file. Sorry. Just how I feel. 2-3 visits I’m sure there are notes in my file. Sorry. Just how I feel. More

Jayce was very professional and accommodating during a difficult service-related situation. He made extra efforts to ensure we were treated as a Lexus customer should be at every step of the process. Than difficult service-related situation. He made extra efforts to ensure we were treated as a Lexus customer should be at every step of the process. Thank you! More

I will say: it was hard for me to not have Jay sitting across from me, but I truly appreciate Stephan taking care of me, he did a great job getting me the discount. Jay will be missed! across from me, but I truly appreciate Stephan taking care of me, he did a great job getting me the discount. Jay will be missed! More

Check-in and out were efficient. Time estimate was right-on. I needed new tires. Price was too expensive. I got better tires for $300 less at Costco. right-on. I needed new tires. Price was too expensive. I got better tires for $300 less at Costco. More

The waiting area at the Clive, IA has snacks and coffee. I assume that you have done this in the past. The Service Agent was very polite. Confused as to why you didn’t tell me about recall when I was there I assume that you have done this in the past. The Service Agent was very polite. Confused as to why you didn’t tell me about recall when I was there though. More

Thank you to Steven for his professional presence & good customer service. Valet staff very nice. Of course I appreciate the car wash! See you at 40k mile service. customer service. Valet staff very nice. Of course I appreciate the car wash! See you at 40k mile service. More