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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,937 Reviews

4,937 Reviews of Lexus of Henderson - Service Center

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June 10, 2021

There are very nice people working. I feel very confortable when I take my car there and I trust on them at all. Thank you. More

by FAMNEIRA_4512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Lexus of Henderson responded

It's our pleasure to assist you and we are delighted to hear that you enjoy your visits with us at Lexus of Henderson. Thank you so much for your business!

June 10, 2021

Great dealership, very clean, they provide plenty of room for customers to wait. They provide drinks while you wait and keep the customer informed of the status. More

by SPIDEYGSM24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Henderson responded

Thank you for sharing your great review! There is nothing better than hearing from a happy customer and we hope to welcome you back to Lexus of Henderson for your future service needs.

June 10, 2021

Very professional and provided detailed explanation. Tyler H. and the service tech. was very courteous and explained everything during the test drive. Excellent staff and will return! More

by zentrix43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler H.
Jun 10, 2021 -

Lexus of Henderson responded

We are thrilled to hear that Tyler and the team took such great care of you and earned your repeat business! Thank you for coming to Lexus of Henderson, and for taking the time to review us so highly. We look forward to welcoming you back!

June 09, 2021

Every time I come here for service it's excellent. They are very informative and I always have a pleasant experience. They stick to a time line and that's important for me because my schedule is limited du More

by jets0316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! It is fantastic to hear that you had such a successful and efficient experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

June 09, 2021

The service at Lexus is always exceptional! they always take good care of my vehicle and make sure all my requests are taken care of. More

by dmcc3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jun 10, 2021 -

Lexus of Henderson responded

Thank you so much for taking the time to let us know how happy you are with your service experience! Feedback from you is one way we know we are achieving our goals. Thank you for trusting Lexus of Henderson, let us know if we can assist you again!

June 09, 2021

Service department was great once I talk to the right person. Thank you so very much for taking care of my problem. See you next time More

by ZIPPER1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Lexus of Henderson responded

Thanks for the great feedback! We are more than pleased to hear that the Lexus of Henderson service team was able to take care of you. Your business means the world to us and we look forward to seeing you again. Take care!

June 09, 2021

Everyone was very helpful. The person scheduling the appointment, the employees who checked me in and Tyler were all professional and pleasant. Tyler kept me informed throughout the day. More

by DESERTVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
Jun 10, 2021 -

Lexus of Henderson responded

Thank you for taking the time to review us! We are proud to have earned your support and happy to hear that you had such a successful experience working with Tyler and the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

June 08, 2021

Scheduling was a breeze. Top notch customer service! Wait time usually not too long - comfortable seating and great amenities definitely helped. Will return for the next service. More

by lmarcel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
Jun 08, 2021 -

Lexus of Henderson responded

Your review means the world to us! Thank you for taking the time to let others know what being a guest with Lexus of Henderson is like. We are happy to hear that we could provide a seamless service appointment. Safe travels and we hope to see you next time!

June 08, 2021

It was a great experience! They were really good at communicating with me and giving me a timeline of what to expect. They made the day very with us being from out of town. Thank you! More

by Chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Jun 08, 2021 -

Lexus of Henderson responded

It was our pleasure to assist you! Thank you for visiting us at Lexus of Henderson and posting about your experience working with our service team. We wish you safe driving and hope that you enjoy your day.

June 08, 2021

My visit was easy, including a Lyft ride home. The staff was competent and fast. I didn’t feel pressured to spend more money than seemed appropriate. my service was completed in one day for a reasonable pri More

by CBHALL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Jun 08, 2021 -

Lexus of Henderson responded

We couldn't have asked for a better review - thank you! We appreciate the kind words and will be sure to share your kudos with the team. Safe travels, and if there's anything else we can help you with, don't hesitate to give us a call! - your friends at Lexus of Henderson

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