4,937 Reviews of Lexus of Henderson - Service Center
Very friendly and helpful! Work was done quickly and nice car wash! Will keep going back! Have confidence in dealership. Can’t remember the name of gentleman who worked with me, but he was awesome car wash! Will keep going back! Have confidence in dealership. Can’t remember the name of gentleman who worked with me, but he was awesome More
Randy was very thorough and communicated throughout the service time my car was there. He arranged transportation to my home and picked me up. Was very impressed! service time my car was there. He arranged transportation to my home and picked me up. Was very impressed! More
Great service from start to finish. Very informative. Greeted with smile and keep me informed of the service process. Service as expected. Thank you Alex and Tyler. Greeted with smile and keep me informed of the service process. Service as expected. Thank you Alex and Tyler. More
Very dissatisfied with customer service .Had to make 2 trips to receive a minimal service. Dept. was overbooked and disorganized. Individuals were respectful but won’t return.. This is the 4th time I’ve b trips to receive a minimal service. Dept. was overbooked and disorganized. Individuals were respectful but won’t return.. This is the 4th time I’ve been sent a survey. Enough! More
Craig Kelly service manager is wonderful to deal with.. because of craig I am fearful of working with any other dealership he’s wonderful to deal with because of craig I am fearful of working with any other dealership he’s wonderful to deal with More
Everyone in the Service Department always does a great job of taking care of my ride! They are very thorough and makes taking a trip to the shop not so miserable. Thank you Randy 😊 job of taking care of my ride! They are very thorough and makes taking a trip to the shop not so miserable. Thank you Randy 😊 More
Tyler was our representative. He was professional, courteous and provided great customer service. I brought in our car for a routine tire alignment. We are very happy with Lexus service department fro courteous and provided great customer service. I brought in our car for a routine tire alignment. We are very happy with Lexus service department from the first day. More
Staff members were friendly and courteous and answered all of our questions. The service writer,Stephen, was very helpful and knowledgeable about what needed to be done. He offered a loaner car because all of our questions. The service writer,Stephen, was very helpful and knowledgeable about what needed to be done. He offered a loaner car because of service delays. More
The car rides better now than when I bought it. Randy was great! Entire experience was wonderful. Will definitely return for all my service needs. great! Entire experience was wonderful. Will definitely return for all my service needs. More
Louise and Richard , we give you a rating of Service Excellence. You deal with customers professionally and your politeness and wonderful attitude made our experience a wonderful one. You are an asset t Excellence. You deal with customers professionally and your politeness and wonderful attitude made our experience a wonderful one. You are an asset to your company. More