Lexus of Henderson - Service Center

James Simmons provided exceptional levels of customer service !!!! I have been very impressed and completely satisfied !!!! service !!!! I have been very impressed and completely satisfied !!!! More

Very helpful and informative about what's going on with my car Friendly and I'll be back to service my car again my car Friendly and I'll be back to service my car again More

My first time there, they have a great system, and everyone is super helpful. I definitely will continue to use Lexus of Henderson! everyone is super helpful. I definitely will continue to use Lexus of Henderson! More

I had a great experience purchasing my new (to me) pre-owned Lexus. Living in Northern California I was a bit nervous purchasing out-of-state, but my salesman Luke made everything easy, from sending m pre-owned Lexus. Living in Northern California I was a bit nervous purchasing out-of-state, but my salesman Luke made everything easy, from sending me a custom made 360 degree video of the car to offering to pick me up at the airport, he made everything easy! Thank you Luke! More

Frustrating No It's not the dealership it Lexus policy apparently I was told Not thrilled apparently I was told Not thrilled More

Service was excellent! ! Had my car serviced, very quick for what i had done and the lounge is always very nice ! Had my car serviced, very quick for what i had done and the lounge is always very nice More

I can only speak about the service department. That department to me is a little shady.james told me that I needed a new transmission, I only had 84k miles on it,so I called corporate office ,th That department to me is a little shady.james told me that I needed a new transmission, I only had 84k miles on it,so I called corporate office ,they call the dealership and James the service person that was working with me,call me and said that the transmission was not bad ,he said that it was the computer in the transmission, so he said that he took the transmission computer from the new transmission and put it on my transmission now the car is running great.,instead of me paying 5k+,it's going to cost 3k+ big difference, that's why I say it is a little shady,so I said why didn you check computer first he said when you are having problem like what I am having lexus suggest,you replace that unit with a new one why would lexus suggest putting in a new one when all it need is a computer. i could not say anything but ok,I am retired on a fix income can't afford to buy a new car.thanks for hearing me out More

Tyler H is the best! All of the advisors are a A+ in every way!!!! :) All of the advisors are a A+ in every way!!!! :) More

Always accommodating. Always consistent. Customer service is a not a priority in our society anymore.... It is Top Notch at Lexus. Always consistent. Customer service is a not a priority in our society anymore.... It is Top Notch at Lexus. More

We were on our way home to CO from CA when the check engine light came on. I brought in the car first thing in the morning and they were able to make time to check the car. My service advisor, James, w engine light came on. I brought in the car first thing in the morning and they were able to make time to check the car. My service advisor, James, was great. Informed me on what they were doing and kept me updated. Great service and great waiting area too. More