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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,723 Reviews

4,723 Reviews of Lexus of Henderson - Service Center

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December 28, 2024

Upon arrival everyone greeted and treated me like I was special. Awesome customer service. Thank you. More

by nancybarnes1611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
December 27, 2024

Crazy good customer service. Appreciate the great communication as well! Glad I have a CV Lexus! More

by jjppk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Tyler Heishmann does a great job managing the maintenance of our Lexus. We really appreciate all he does for us. More

by James Alford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Heishmann
December 24, 2024

I always have a positive experience at Lexus of Henderson. Everyone is very kind and helpful, and quick with completing service orders. More

by Lindsay Hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in service
December 22, 2024

Good communication. Completed in time frame promised Follow up after car was picked was good More

by Dgreene3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Fast and great communication! Love the coffee and snacks too! Thank you Lexus of Henderson! More

by Mandy H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

Excellent service Everytime. Totally reliable and trustworthy. Good communication. Easy to schedule a service online. More

by charindex
Recommend Dealer
Yes
Employees Worked With
Diem
December 21, 2024

Always amazing team! Communication and customer service from drop off to pickup is always great. More

by robertgoudelock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torrella
December 21, 2024

My issue was resolved per my request. George the manager was great and was very responsive to my initial dissatisfaction. End result turned out well. More

by DBILL0
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and George
December 20, 2024

Excellent service by Tyler Heishman. Gave good advice and met all expectations regarding the timing of how long the 6-month service would take. More

by STANSILBERSTEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman