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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,630 Reviews

4,630 Reviews of Lexus of Henderson - Service Center

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September 09, 2024

Great service. great service team., though sometime the guys in the shop forget to put all the fasteners back. More

by teresagstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
September 09, 2024

Tyler Heishmann did a great job of service while working on my Lexus RX 450 h and rent me a car because it won't be done right away and the technician don't want.to rush the job.They want quality service. More

by maricrisricablanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Good atmosphere, quick service. Experience was very good. Only issue I faced is, the service coupons were not very clear. For High maintenance miles coupon what is the min and max m More

by schakra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Great to experience from A to Z Fabian has been instrumental in retaining us as Lexus fan/customers More

by ashmohd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

From the time we arrived - The service department took care of us and exceeded expectations! More

by rob.hough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

The work was completed in a timely manner, my only complaint was difficulty reaching my rep - for updates. The car is running great "at this time". Thank you ! More

by JOHNHM3345
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Excellent service, George Glover was extraordinary. Lexus is my favorite brand..will never drive another More

by BERENICHEMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Glover
September 09, 2024

I have only had one interaction with the Service department so far, and after dealing with a fantastic Findlay Toyota for the last 13 years, this Lexus Service department is not quite up to par. I w More

by Rebecca.mota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tito J D' Leon Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Service was fine. My representative was fine He advised me of the cost of my next visit More

by 653suz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

I receive great service anytime I come in. Everyone is helpful and considerate. Everyone is willing to help. More

by barraza.lucina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Heishman
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