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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,630 Reviews

4,630 Reviews of Lexus of Henderson - Service Center

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September 13, 2024

Very hospitable staff every time I need a service. The waiting area is comfy with ample snacks and a kids play room. More

by Brianadiazcortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
September 12, 2024

Excellent service, they can work with my work schedule and dropping me off and picking me up in working place is the best. More

by ROLSOLIVEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

The worst experience in years. The car had a dirty interior, all 4 wheels had bad road rash, 1 wheel had peeling paint. We were given manuals for a 2021, not a 2022. There have bee More

by rosevillephil37
Recommend Dealer
No
Employees Worked With
Patrice Lynk, sales not good
September 12, 2024

Took the time to answer many of my questions. I appreciate it thank you all so very much More

by ALMABIBARRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, and from the sales desk,
September 11, 2024

Tyler is a great service writer. He has always sat down with me to go over my vehicle to ensure it gets the right service. More

by LVHOMESAYLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
September 11, 2024

EVERY thing was fine. All empyees were helpful and responsive. I have no concerns or issues. More

by plreitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Sara met me at the entrance took down information said that it would be about an hour and a half and showed me where restroom and lounge were in the building. They completed work on the car and I was on m More

by ddddavid93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

The customer service rep who helped us out was awesome and professional.He explained everything to us and kept us up to date at every step. I would highly recommend. More

by etlucent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Professional and trust worthy. Service Department is the best especially David Torella the Service Manager More

by RheolanLascano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torella
September 09, 2024

Clean facility. Nice waiting area. Overall, final result was satisfactory. More to follow after first complementary service. More

by Vandine
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen in sercice dept
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