Lexus of Henderson - Service Center

Service staff was fine,loaner car was pleasant, however, pricing for repairs was over the top and unacceptable. pricing for repairs was over the top and unacceptable. More

This dealer is the best, both in new car sales and in services. I bought three new cars and do services in the same dealership over twenty years. It is a trustworthy and honest dealer. By the way, my mos services. I bought three new cars and do services in the same dealership over twenty years. It is a trustworthy and honest dealer. By the way, my most recent repairs with the repairs manager Stephen involves a CT 200h I bought almost 10 years ago. It cost me under $40k at that time. Now 10 years and 100k miles after, it is still valued around $15k. It is a great value. Go Lexus! More

Disappointing that my warranty didn’t cover a piece that fell off! I’m giving 4 stars because of Jayce my Lexus service manager. He was very helpful as usual. You’re lucky to have him ! fell off! I’m giving 4 stars because of Jayce my Lexus service manager. He was very helpful as usual. You’re lucky to have him ! More

I came from Phoenix to buy my 2022 Lexus NX Hybrid. Tito made the process was so easy and I love my new car! Everyone at Lexus of Henderson was so friendly and I would definitely buy my next car here! Tito made the process was so easy and I love my new car! Everyone at Lexus of Henderson was so friendly and I would definitely buy my next car here! More

Very professional and courteous staff. From my first interaction to the last when I arrived for my service was a pleasant one. Glad to be a Lexus customer From my first interaction to the last when I arrived for my service was a pleasant one. Glad to be a Lexus customer More

This last service on my vehicle was fantastic. Quick check in and check out. Great communication on status of repairs. The detail service crew did one one of the best details on my car as of yet. Quick check in and check out. Great communication on status of repairs. The detail service crew did one one of the best details on my car as of yet. I was truly amazed on how clean they were able to get my light interior seats. Very impressive and pleased. Thank You. More

Staff is courteous and professional. Service advisor kept me posted on any developments which l really appreciated. Service advisor kept me posted on any developments which l really appreciated. More

This service center is very professional and I am glad there are there to service my vehicle. there are there to service my vehicle. More

Excellent service ，very warm and quick service,a lot of patience, also cleaning the car. patience, also cleaning the car. More

I had an appointment today, Saturday, for a new key scheduled 12:30. The service provider said it would take 2.5 hours. I was surprised and asked why. Said, no service technician available. I asked, w scheduled 12:30. The service provider said it would take 2.5 hours. I was surprised and asked why. Said, no service technician available. I asked, why would they overbook me and schedule me at 12:30. I was not prepared to wait over two hours. No accommodation other than offered to reschedule me. I would not write this review except this is the second experience of the same problem. I am not criticizing any specific individual; but their process - which is the responsibility of the managers or owners. Will not use them again. More