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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,929 Reviews
Call Service Center (702) 228-7736

4,929 Reviews of Lexus of Henderson - Service Center

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December 25, 2022

We had excellent Customer Service on our last 30,000 Maintenance Service Call. We were given a Lease Car because it was going to take about 4 hours. The service department got it done in 3 hours and was More

by Desertskies14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniela Serrano
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Dec 27, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Daniela and the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 24, 2022

As always, everything was fast and efficient. Communication was great throughout the whole time they had my car. More

by catrina.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
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Dec 27, 2022 -

Lexus of Henderson responded

We appreciate your feedback, Catrina! Thank you for choosing Lexus of Henderson and for stopping by to leave a review. Drive safely until we see you again!

December 24, 2022

Friendly, timely, thorough, SERVICE ORIENTED, hospitable waiting room, nice car wash, provide complimentary Tech service to novice customers. Great dealership I will not buy another Lexus until MOUSE PAD HA More

by nadinesflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

December 23, 2022

Excellent costumer service,from Daniela to master mechanic,great atmosphere,unbelievable,that is my dealer it choice More

by armandito41lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2022 -

Lexus of Henderson responded

We love to hear this! Thank you for your kind words and thoughtful review of Daniela and our team here at Lexus of Henderson. We hope to see you in the future!

December 23, 2022

Great service. Everyone was friendly and very helpful. They were able to get us the car we wanted in the color we wanted. They are a great team. More

by vegasstek
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Lexus of Henderson responded

Your review is music to our ears! It was our pleasure to offer courteous assistance that could accommodate your specifications. Thank you for choosing Lexus of Henderson — enjoy your new ride!

December 22, 2022

Thank you so much for the excellent work you did to my car pls keep up the good work More

by JM_VIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Dec 22, 2022 -

Lexus of Henderson responded

We’re glad we could deliver a 5-star experience. Thank you for working with us here at Lexus of Henderson!

December 21, 2022

Very professional helpful in all aspects of a top notch dealership I definitely recommend this dealership to my friends and family.A special thanks to Tyler Heisenberg the service manager for going the ext More

by SUNRUNNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Lexus of Henderson responded

Thank you for this great review of Lexus of Henderson. It is wonderful to hear that Tyler went the extra mile for you. The team appreciates your trust in our business!

Dec 24, 2022 -

SUNRUNNER0 responded

Not a problem Merry Christmas to all and a Happy New Year

December 16, 2022

Thanks for the service that was given to us. We will recommend your dealership to friends. More

by TREETOP0255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Lexus of Henderson responded

We are pleased to hear this! Thank you for the kind review and recommendation of us here at Lexus of Henderson!

December 16, 2022

They recognized their shortcomings and made amends to fix it, resulting in free service for that day. More

by OWENS.KESHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniella S. - 5 star service
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Dec 22, 2022 -

Lexus of Henderson responded

We're so glad we could work to improve your experience. Please don't hesitate to be in touch if there's anything else we can do to assist you and earn your five stars. Thank you, Craig Kelly - Service Director - 702-228-7736

December 15, 2022

The maintenance department is excellent, first class service! Quick, caring, and competent! They also wash your car after service! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler!
Report | Print
Dec 15, 2022 -

Lexus of Henderson responded

Thank you for this great review of Lexus of Henderson, Mike! We are thrilled to hear that you are satisfied with our services and carwash. Your support means a lot to the team!

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