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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,932 Reviews

4,932 Reviews of Lexus of Henderson - Service Center

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February 09, 2023

The personnel was very prompt, through, and courteous. They handled my problem very professionally and with the least inconvenience to me. I was very pleased with the service I received. More

by Margie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Feb 09, 2023 -

Lexus of Henderson responded

Thanks for the great review of Lexus of Henderson, Margie. The team appreciates your support.

February 09, 2023

The service team communicated with me very well. Tyler was very helpful, took care of all my concerns. More

by MW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Lexus of Henderson responded

Thank you for leaving Lexus of Henderson this wonderful review and for trusting us with your vehicle's care. It was our pleasure to serve you! Tyler will appreciate the shoutout. Have a great day and keep us in mind for any future needs!

February 09, 2023

This was a big service for my car. I was treated professionally by everyone at Lexus ofHenderson. I’m happy to have my car healthy again. More

by KARYL2LV
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Lexus of Henderson responded

We’re delighted to get your 5-star review. Thank you for trusting Lexus of Henderson with your vehicle!

February 07, 2023

The service has always been excellent and thorough. People are polite and do a great job! More

by ISLOVELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Lexus of Henderson responded

Thank you for the review! We appreciate your support and hope to see you back again at Lexus of Henderson. Safe travels!

February 03, 2023

This dealership is very organized and customer friendly. Personnel are courteous and attentive. My vehicle was serviced properly and I was happy with the results. Oil change did go up in price though. Never More

by MannyR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Lexus of Henderson responded

Thanks for the review of Lexus of Henderson, Manny. We appreciate your support of our team.

January 31, 2023

Lexus customers receive Red Carpet treatment. I was pleased with the service that I received. More

by DEBBY71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Lexus of Henderson responded

We're delighted our commitment to great customer service continues to stand out to you. Thanks so much for choosing Lexus of Henderson. Have a great day!

January 31, 2023

Quick and great service Lexus rep very professional and communicative about service time preventive maintenance More

by Jones47870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Diem
Feb 01, 2023 -

Lexus of Henderson responded

Our team is always happy to see a 5-star review! Thank you for choosing Lexus of Henderson and we will see you next time!

January 29, 2023

Very good treatment from staff! ! Customer came 1st If I had a problem it was alway solved quickly More

by tweetwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sian
Jan 29, 2023 -

Lexus of Henderson responded

Thank you so much for the 5-star review of Lexus of Henderson! Until next time, safe driving!

January 28, 2023

My last visit service was very satisfactory. My service advisor Steve was very helpful in looking into my repairs More

by CLEMADI2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Lexus of Henderson responded

We appreciate the time you took to give Steve a shoutout! Thank you for letting others know what being a guest with Lexus of Henderson is like. See you again next time!

January 28, 2023

Lexus of Henderson always goes above and beyond. Amazing customer service and love their staff More

by SANDRA_R4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler in service department
Jan 30, 2023 -

Lexus of Henderson responded

Thanks for the review. We are glad that the team was wonderful to work with. We appreciate your business and these kind words here at Lexus of Henderson.

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