Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lexus of Henderson - Service Center

Henderson , NV

4.8
4,935 Reviews
Call Service Center (702) 228-7736

4,935 Reviews of Lexus of Henderson - Service Center

Sort by
March 15, 2023

My service agent was great but the person who worked on my car was not More

by MRCSK77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2023 -

Lexus of Henderson responded

While we're delighted some members of our team earned your confidence, it's disappointing to see that others fell short. If you're willing to share the details of your experience, it will help us make improvements for all our customers in the future. Please reach out to me at your convenience. Thank you, Craig Kelly - Service Director - 702-228-7736

Mar 16, 2023 -

MRCSK77 responded

Your service advisor was great !! I don’t plan on coming back , sorry , maybe you should look into your mechanics

March 11, 2023

I’ve been to few Lexus dealerships for service, but this has excelled and provides stellar service from the staff, coordination of services and provides constant updates. I would like to commend David Tor More

by Campo2680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tortella - 5 stars
Report | Print
Mar 12, 2023 -

Lexus of Henderson responded

We are flattered by your lovely review of Lexus of Henderson! It makes us proud to hear that the service you receive from us is unmatched. Thank you for your shoutout to David, and we can't wait to see you again next time!

March 11, 2023

Jace is the best. He always takes care of me and my Lexus.Thank you Jace! More

by shawnalee1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2023 -

Lexus of Henderson responded

Jace is exactly as you described. He has a passion for assisting clients and is packed with knowledge. Thank you for your business from your friends at Lexus of Henderson!

March 11, 2023

The job was Fair & awesome! I am happy & contented about it. Thank you very much. 👍👍👍 More

by Eudipoots57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
Report | Print
Mar 12, 2023 -

Lexus of Henderson responded

Thank you so much for reviewing Lexus of Henderson! Have an awesome day!

March 09, 2023

This dealership listens to their Guests whether be about your vehicle or life in general. More

by Romi Damaso-Rice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
Report | Print
Mar 10, 2023 -

Lexus of Henderson responded

We are grateful to have you as a loyal client of Lexus of Henderson, Romi!

March 07, 2023

The staff responded to my request and offered recommendations regarding my vehicle’s maintenance options. They were very helpful and respectful. I really appreciated their efforts. More

by jbrisksafety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2023 -

Lexus of Henderson responded

We are glad to hear that you felt taken care of by our team. Thank you for trusting Lexus of Henderson with your vehicle!

March 06, 2023

The service is professional and friendly. David always goes to extra mile to ensure an excellent customer experience. More

by ONADEETOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Torella
Report | Print
Mar 06, 2023 -

Lexus of Henderson responded

Thank you for the review! We are so glad to hear that David delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Henderson!

March 06, 2023

Fast service, nice comfortable lounge areas, plenty of snacks and clean restrooms, friendly professional staff More

by mjab007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Report | Print
Mar 07, 2023 -

Lexus of Henderson responded

Thank you so much for reviewing Lexus of Henderson! We truly appreciate your compliments on our quality service and facilities. Come by anytime!

March 06, 2023

Only know your service dep't. and the great service we receive from Jayce. Never disappointed. Thanks More

by Terry Howlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayce Messer
Report | Print
Mar 07, 2023 -

Lexus of Henderson responded

Thank you for the review, Terry! We are so glad to hear that you had a successful service experience working with Jayce and the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

March 04, 2023

Very friendly and accommodating service center. Best experience bringing a vehicle in for service we ever had. More

by Tonyc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 06, 2023 -

Lexus of Henderson responded

We’re lucky to have you as a customer, Tony. Thank you for supporting Lexus of Henderson!

1
...
139
140
141
...
494