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Lexus of Henderson - Service Center

Henderson , NV

4.7
4,736 Reviews

4,736 Reviews of Lexus of Henderson - Service Center

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October 19, 2024

All the people were really nice and always very friendly I like that they take care of my car they show me that we can trust them More

by Gloriato63
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Excellent service. The staff were attentive, friendly and professional. The car was done in a timely manner. Steve and Tyler were very helpful!! More

by Vangie8765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Diem and Tyler
October 17, 2024

Every person I encountered was professional, courteous, and quick to answer all my questions. They told me the car would be done in an hour and a half. They were spot on. More

by teamblairlhc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen and Tyler
October 16, 2024

friendly and efficient—- i love my lexus! Idea: a nice token of appreciation to customers would be to gift us with an allotment of gas for specific checkups or services ($10-$15ish) More

by wendy.wolk1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Thank you as always for being friendly and helpful, great service each time. Thank you Tyler! More

by maralsneade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, service manager
October 16, 2024

The dealer is very nice inside and the customer service is excellent. They also have a good selection of snacks while you wait too! More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
October 16, 2024

Stephen Biem is excellent service manager that really embodies Lexus brand. Definitely will be coming back here for the next service. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

great customer service! Tyler and his team knock it out of the park and had great communication More

by CDAUM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Heishman
October 16, 2024

Clean, knowledgeable team working well together. Customer service are well stocked. Maker out of order More

by maxfellner1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Horrible. Been in twice still not fixed. But paid $1000, poor response. I would not recommend this t More

by compdo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler
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