Lexus of Henderson - Service Center

I wanted to take a moment to share my fantastic experience during my visit to Lexus of Henderson while looking to trade in my 450h. From start to finish, the process was seamless, and I couldn't be experience during my visit to Lexus of Henderson while looking to trade in my 450h. From start to finish, the process was seamless, and I couldn't be happier with my new car! I had the pleasure of working with Tito who truly made the entire experience enjoyable. His knowledge and enthusiasm was evident from the moment we started discussing my options. Tito took the time to understand my needs and preferences, guiding me through the choices without any pressure. I felt supported and informed every step of the way, which made a significant difference. It was a long process as you were in the middle of a body style change and had extremely limited inventory. I absolutely love my new car! It’s everything I hoped for and more. The attention to detail and the quality of the new GX truly stand out, and I appreciate how well Tito helped me find the perfect fit as I had super specific requests. Additionally, I want to commend the service staff. Everyone I encountered was friendly and attentive, making me feel valued as a customer. It’s clear that your team is dedicated to providing top-notch service. I have been a customer of Lexus for many years and will continue to be thanks to your incredible service and products. It was an amazing experience and I will be sure to recommend Tito and Lexus in the future. More

Both James and Steven were so wonderful to deal with. They were able to get the job done in a timely manner. Thank you so much for your service. They were able to get the job done in a timely manner. Thank you so much for your service. More

Worked with Louise on buying a new NX for my wife, threw a bunch of curveballs at her and she handled each one with grace and professionalism a bunch of curveballs at her and she handled each one with grace and professionalism More

This is second time you have texted me. We have had problems with your service dept.twice now. So were done with you all. We have had problems with your service dept.twice now. So were done with you all. More

Very pleasure service, complete repairs and friendly personnel. Explained the repairs and always looking for ways to safe us money. personnel. Explained the repairs and always looking for ways to safe us money. More

Lexus of Henderson took great care of my car and gave me updates as they progressed through the work. They had on hand two items that I needed and were able to get them for me the day of the appointment. I updates as they progressed through the work. They had on hand two items that I needed and were able to get them for me the day of the appointment. I really appreciate their kindness and professionalism. More

David Torrella was kind and courteous. I received great service. David went over everything with me and kindly walked me to my car. I received great service. David went over everything with me and kindly walked me to my car. More

Another good job. Not a lot can be said. But the alignment made a difference Not a lot can be said. But the alignment made a difference More

Brought in my car for routine maintenance. Stephen my service advisor was great, very professional, knowledgeable and made the process very smooth Stephen my service advisor was great, very professional, knowledgeable and made the process very smooth More

Stephen was attentive and patient and explained all the work my car needed and provided timely updates. work my car needed and provided timely updates. More