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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,733 Reviews

4,733 Reviews of Lexus of Henderson - Service Center

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November 12, 2024

Friendly, knowledgeable and prompt service. 12 v Battery on Es-300 was dead. Cost exceeded estimate by quite a bit despite discounts. More

by csmoore29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

From my first contact to the delivery of the car it was seamless. Professional, courteous and knowledgeable describes my experience. More

by ecmasek
Recommend Dealer
Yes
Employees Worked With
Denise
November 09, 2024

Great service department! They keep you updated and send you messages when service is needed. They have a very nice lounge with coffee and water and treats while you’re waitin More

by drchenin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

Was great! Really enjoyed the service! Everyone is kind and friendly :)… appreciated the service agent talking me through how to use the loaner vehicle, which m More

by TALIA.ATIENZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2024

They worked as hard and fast as they could help with my battery dilemma. apparently they had no loaner vehicles, but they did take care of my transportation to and from my home and back to the dealership. More

by RMORSE7258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Best service. Prompt & courteous people.Best lounge area to relax and sip coffee while waiting.I love Lexus! More

by jboyzitro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David P Torella
November 06, 2024

We bought a new Lexus rx 350h and the experience was absolutely wonderful. Kenny was our salesman and was professional and personable. He was friendly and knowledgeable and is an asset to your comp More

by Danee1
Recommend Dealer
Yes
Employees Worked With
Kenny in sales was great. Suriu in finance. Bill in management was quite a character.
November 05, 2024

Service Tyler and Steve are fabulous. A little pricey but what dealer isn’t. Thanks. More

by Nothanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Steve
November 05, 2024

Lexus of Henderson is a very clean and professional place. Everyone that I came in contact with is very helpful. They keep you updated on what’s happening with your car. Recommended the dealership to o More

by Bret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

David & James provided exceptional service. I was well taken care of. Will be back again. More

by kuugarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David & James
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